*** This bug is a duplicate of bug 1879027 *** https://bugs.launchpad.net/bugs/1879027
Public bug reported: snap store is not opening up ProblemType: Package DistroRelease: Ubuntu 16.04 Package: snapd 2.38~14.04 ProcVersionSignature: Ubuntu 4.4.0-148.174~14.04.1-generic 4.4.177 Uname: Linux 4.4.0-148-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.1-0ubuntu2.23 AptOrdering: snapd: Remove NULL: ConfigurePending Architecture: amd64 Date: Sat May 16 12:12:53 2020 DpkgTerminalLog: Removing snapd (2.38~14.04) ... Failed to stop snapd.service: Unit snapd.service not loaded. dpkg: error processing package snapd (--remove): subprocess installed pre-removal script returned error exit status 5 DuplicateSignature: package:snapd:2.38~14.04 Removing snapd (2.38~14.04) ... Failed to stop snapd.service: Unit snapd.service not loaded. dpkg: error processing package snapd (--remove): subprocess installed pre-removal script returned error exit status 5 ErrorMessage: subprocess installed pre-removal script returned error exit status 5 InstallationDate: Installed on 2015-01-31 (1932 days ago) InstallationMedia: Ubuntu-Linux-14.04-eCommittee 14.04 - Release amd64 RelatedPackageVersions: dpkg 1.18.4ubuntu1.6 apt 1.2.32ubuntu0.1 SourcePackage: snapd Title: package snapd 2.38~14.04 failed to install/upgrade: subprocess installed pre-removal script returned error exit status 5 UpgradeStatus: Upgraded to xenial on 2020-05-15 (0 days ago) ** Affects: snapd (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-package xenial -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879029 Title: package snapd 2.38~14.04 failed to install/upgrade: subprocess installed pre-removal script returned error exit status 5 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/snapd/+bug/1879029/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs