It looks like this HP 245 G5 simply doesn't have Bluetooth on it. Your
WLAN chip is:
Realtek Semiconductor Co., Ltd. RTL8188EE Wireless Network Adapter
[10ec:8179] (rev 01)
Subsystem: Hewlett-Packard Company RTL8188EE Wireless Network Adapter
[103c:81bf]
Which is a WIFI only chip[1], and HP 245 G5 does has one
configuration[2] that has no Bluetooth.
However, since you mentioned it works in Windows as well as previous
version of Ubuntu, is it possible for you to run apport-collect again in
a, say, Ubuntu 18.04 Bionic LiveCD? So that we may ever know what it
should be.
[1]:
https://www.realtek.com/zh-tw/products/communications-network-ics/item/rtl8188ee
[2]:
https://support.hp.com/us-en/product/hp-245-g5-notebook-pc/10193246/document/c05085353
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1879478
Title:
no bluetooth adapter found in hp 245 g5 notebook in ubuntu 20.04
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