apport information ** Tags added: apport-collected tricia
** Description changed: Installed Kernel 5.3.0-53 on PC running Linux Mint 19.3. When shutting down the computer seems to do this as per normal but when the screen goes blank at the end of shutdown but the computer stays powered up - LED on, fans running but screens are blank, keyboard (REISUB) has no effect. The only way to recover the situation is to hold the power button until the pc switches off. Shutdown worked normally and pc powered off with previous kernel 5.3.0-51. cat /proc/version_signature: Ubuntu 5.3.0-53.47~18.04.1-generic 5.3.18 lsb_release -rd Description: Linux Mint 19.3 Tricia Release: 19.3 lspci-vnvn.log attached + --- + ProblemType: Bug + ApportVersion: 2.20.9-0ubuntu7.15 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC2: mark 1529 F.... pulseaudio + /dev/snd/controlC1: mark 1529 F.... pulseaudio + /dev/snd/controlC0: mark 1529 F.... pulseaudio + CurrentDesktop: X-Cinnamon + DistroRelease: Linux Mint 19.3 + InstallationDate: Installed on 2020-03-09 (80 days ago) + InstallationMedia: Linux Mint 19.3 "Tricia" - Release amd64 20191213 + IwConfig: + enp37s0 no wireless extensions. + + lo no wireless extensions. + MachineType: Micro-Star International Co., Ltd. MS-7A38 + Package: linux (not installed) + ProcFB: 0 amdgpudrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-53-generic root=UUID=8b323ba9-b13a-40c8-a2f7-52f53a14018a ro quiet splash vt.handoff=1 + ProcVersionSignature: Ubuntu 5.3.0-53.47~18.04.1-generic 5.3.18 + RelatedPackageVersions: + linux-restricted-modules-5.3.0-53-generic N/A + linux-backports-modules-5.3.0-53-generic N/A + linux-firmware 1.173.18 + RfKill: + + Tags: tricia + Uname: Linux 5.3.0-53-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo www-data + _MarkForUpload: True + dmi.bios.date: 11/07/2019 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: B.40 + dmi.board.asset.tag: To be filled by O.E.M. + dmi.board.name: B450M PRO-VDH MAX (MS-7A38) + dmi.board.vendor: Micro-Star International Co., Ltd. + dmi.board.version: 8.0 + dmi.chassis.asset.tag: To be filled by O.E.M. + dmi.chassis.type: 3 + dmi.chassis.vendor: Micro-Star International Co., Ltd. + dmi.chassis.version: 8.0 + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrB.40:bd11/07/2019:svnMicro-StarInternationalCo.,Ltd.:pnMS-7A38:pvr8.0:rvnMicro-StarInternationalCo.,Ltd.:rnB450MPRO-VDHMAX(MS-7A38):rvr8.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr8.0: + dmi.product.family: To be filled by O.E.M. + dmi.product.name: MS-7A38 + dmi.product.sku: To be filled by O.E.M. + dmi.product.version: 8.0 + dmi.sys.vendor: Micro-Star International Co., Ltd. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1881253/+attachment/5378305/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1881253 Title: PC fails to power off at end of shutdown To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1881253/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
