Public bug reported:

I've mapped the forward/back buttons on my mouse (Logitech MX Ergo) to
increase/decrease the system volume. This works without any issues,
*unless* a Gnome menu is open (e.g. the tray icons menu or the
Activities overview). In that case, it appears that the mapping is
ignored as the system volume does not change upon pressing the mapped
keys. Instead, the default forward/back action is performed. I can
confirm this by opening the tray icons menu over a Chrome window and
subsequently clicking the forward or back button on the Chrome window:
Chrome navigates to the next or previous page respectively.

This is my .xbindkeysrc:

1 # volume down
2 "amixer -D pulse set Master 10%-"
3 b:8
4 
5 # volume up
6 "amixer -D pulse set Master 10%+"
7 b:9

I'm using xbindkeys version 1.8.6-2 on Ubuntu 20.04 LTS

** Affects: xbindkeys (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/1881649

Title:
  mappings ignored when a gnome menu is open

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