apport information ** Tags added: apport-collected focal
** Description changed: Dell 5520 laptop -> Dell Thunderbolt dock -> HDMI -> external monitor. Running 20.04, i915 driver. Laptop lid closed, using external monitor only. When external monitor turns off (after sleep-display-ac), keyboard/mouse activity should turn it back on, but do not. Opening and closing the laptop lid does turn the external monitor back on. Laptop is not suspended; I can ssh in from another machine. Happy to collect any additional information. To reproduce: - On Dell 5520 laptop connected to Dell Thunderbolt dock connected to external monitor via HDMI - Close laptop lid - Use external monitor, external keyboard, external mouse - Leave system idle for "sleep-display-ac" time - System puts external monitor in power-save mode - Move mouse, type on keyboard - No response, external monitor remains in power-save mode - Open laptop lid - External monitor turns on - Close laptop lid - External monitor remains on, I'm able to work as usual + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.2 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC2: bjorn 1993 F.... pulseaudio + /dev/snd/controlC1: bjorn 1993 F.... pulseaudio + /dev/snd/controlC0: bjorn 1993 F.... pulseaudio + CasperMD5CheckResult: skip + CurrentDesktop: X-Cinnamon + DistroRelease: Ubuntu 20.04 + HibernationDevice: RESUME=UUID=39f2962e-3115-438f-a447-03558db08edb + InstallationDate: Installed on 2018-06-08 (725 days ago) + InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) + MachineType: Dell Inc. Precision 5520 + Package: linux (not installed) + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-31-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash nouveau.runpm=0 vt.handoff=7 + ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34 + RelatedPackageVersions: + linux-restricted-modules-5.4.0-31-generic N/A + linux-backports-modules-5.4.0-31-generic N/A + linux-firmware 1.187 + Tags: focal + Uname: Linux 5.4.0-31-generic x86_64 + UpgradeStatus: Upgraded to focal on 2020-04-29 (34 days ago) + UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 11/17/2019 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 1.18.0 + dmi.board.name: 0R6JFH + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.asset.tag: 1203147 + dmi.chassis.type: 10 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvr1.18.0:bd11/17/2019:svnDellInc.:pnPrecision5520:pvr:rvnDellInc.:rn0R6JFH:rvrA00:cvnDellInc.:ct10:cvr: + dmi.product.family: Precision + dmi.product.name: Precision 5520 + dmi.product.sku: 07BF + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1881644/+attachment/5379881/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1881644 Title: 20.04 i915 laptop external monitor doesn't resume from power-save, must open lid to turn it on To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1881644/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
