Public bug reported: gnome-control-center is able to find and install my network printer (Samsung M287x) automatically. When I attempt to change the printer driver (default printer driver doesn't support duplex printing) via system-config-printer, system-config-printer will hang. Please see attached log captured via system-config-printer --debug. I am running stock Ubuntu 20.04. Changing the driver worked fine in ubuntu 19.10.
ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: system-config-printer 1.5.12-0ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 CasperMD5CheckResult: skip CupsErrorLog: CurrentDesktop: ubuntu:GNOME Date: Sat Jun 13 10:34:15 2020 ExecutablePath: /usr/share/system-config-printer/system-config-printer.py InstallationDate: Installed on 2020-05-17 (27 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) InterpreterPath: /usr/bin/python3.8 Lpstat: device for M267x-287x: socket://192.168.1.166 MachineType: LENOVO 20KHCTO1WW PackageArchitecture: all Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/M267x-287x.ppd'] failed with exit code 2: grep: /etc/cups/ppd/M267x-287x.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=d86e16c0-e48c-492e-9cf8-05a068340cd7 ro quiet splash vt.handoff=7 Python3Details: /usr/bin/python3.8, Python 3.8.2, python3-minimal, 3.8.2-0ubuntu2 PythonDetails: N/A SourcePackage: system-config-printer UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/20/2020 dmi.bios.vendor: LENOVO dmi.bios.version: N23ET71W (1.46 ) dmi.board.asset.tag: Not Available dmi.board.name: 20KHCTO1WW dmi.board.vendor: LENOVO dmi.board.version: Not Defined dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN23ET71W(1.46):bd02/20/2020:svnLENOVO:pn20KHCTO1WW:pvrThinkPadX1Carbon6th:rvnLENOVO:rn20KHCTO1WW:rvrNotDefined:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 6th dmi.product.name: 20KHCTO1WW dmi.product.sku: LENOVO_MT_20KH_BU_Think_FM_ThinkPad X1 Carbon 6th dmi.product.version: ThinkPad X1 Carbon 6th dmi.sys.vendor: LENOVO ** Affects: system-config-printer (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal ** Attachment added: "sys-config-printer.log" https://bugs.launchpad.net/bugs/1883370/+attachment/5383561/+files/sys-config-printer.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1883370 Title: system-config-printer hangs when trying to change driver To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/system-config-printer/+bug/1883370/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs