apport information ** Tags added: apport-collected uec-images
** Description changed: Details/Description: ------------------------- Ubuntu 20.04 fails on S3260 M4 with Gonga Beach in UEFI mode. Os get installed. However, upon rebooting OS never came up. Grub loads only to get hanged in a black screen. No options work later. Unable to collect Installer logs. How to reproduce: -------------------------- 1. Update S3260M4 M4 to bios build ucs-s3260-huu-4.1.2S36 2. Deploy Ubuntu 20.04 on S3260 M4. 3. Observe the installation proceeding and after installation OS reboots and loads the kernel and gets hanged on the black screen 4. The same OS works in Legacy mode in C3000 RAID controller card of LSI. Expected behavior: ------------------------- Ubuntu 20.04 should get deployed in GB/DD-Raid in UEFI mode Screenshots ------------------ Screenshot attached. Please let us know how to collect logs on this scenario Note :With MASS deployment we are able to deploy OS successfully with USFI method. Attached the logs of MASS server in this bug. + --- + ProblemType: Bug + AlsaDevices: + total 0 + crw-rw----+ 1 root audio 116, 1 Jun 17 09:07 seq + crw-rw----+ 1 root audio 116, 33 Jun 17 09:07 timer + AplayDevices: Error: [Errno 2] No such file or directory: 'aplay' + ApportVersion: 2.20.11-0ubuntu27 + Architecture: amd64 + ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord' + AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: + CasperMD5CheckResult: pass + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2020-06-16 (0 days ago) + InstallationMedia: Ubuntu-Server 20.04 LTS "Focal Fossa" - Release amd64 (20200423) + IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig' + Lsusb: + Bus 002 Device 003: ID 0624:0402 Avocent Corp. Cisco Virtual Keyboard and Mouse + Bus 002 Device 002: ID 8087:8002 Intel Corp. + Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + Bus 001 Device 002: ID 8087:800a Intel Corp. + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + MachineType: Cisco Systems Inc UCSC-C3K-M4SRB + Package: linux (not installed) + PciMultimedia: + + ProcEnviron: + TERM=xterm + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcFB: 0 mgag200drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=1db32ed4-cafc-4d2c-b57c-d0b6a3943066 ro + ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 + RelatedPackageVersions: + linux-restricted-modules-5.4.0-26-generic N/A + linux-backports-modules-5.4.0-26-generic N/A + linux-firmware 1.187 + RfKill: Error: [Errno 2] No such file or directory: 'rfkill' + Tags: focal uec-images + Uname: Linux 5.4.0-26-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: + + WifiSyslog: + + _MarkForUpload: True + dmi.bios.date: 03/06/2020 + dmi.bios.vendor: Cisco Systems, Inc. + dmi.bios.version: C3X60M4.4.1.1.13.0306200116 + dmi.board.name: UCSC-C3K-M4SRB + dmi.board.vendor: Cisco Systems Inc + dmi.board.version: 73-17622-03 + dmi.chassis.type: 23 + dmi.chassis.vendor: Cisco Systems Inc + dmi.chassis.version: 68-5829-03 + dmi.modalias: dmi:bvnCiscoSystems,Inc.:bvrC3X60M4.4.1.1.13.0306200116:bd03/06/2020:svnCiscoSystemsInc:pnUCSC-C3K-M4SRB:pvrA0:rvnCiscoSystemsInc:rnUCSC-C3K-M4SRB:rvr73-17622-03:cvnCiscoSystemsInc:ct23:cvr68-5829-03: + dmi.product.name: UCSC-C3K-M4SRB + dmi.product.version: A0 + dmi.sys.vendor: Cisco Systems Inc ** Attachment added: "CRDA.txt" https://bugs.launchpad.net/bugs/1883229/+attachment/5384675/+files/CRDA.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1883229 Title: Ubuntu server installation on S3260M4 server gets failed To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/1883229/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
