Public bug reported:
The device is able to pair and connect to the laptop, but the bluetooth
keeps on disconnecting
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44
Uname: Linux 5.4.0-40-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: aravind_108 1494 F.... pulseaudio
/dev/snd/controlC0: aravind_108 1494 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Jul 4 10:24:31 2020
InstallationDate: Installed on 2020-07-03 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: Bluetooth sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/03/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: Q502LA.204
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: Q502LA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrQ502LA.204:bd06/03/2014:svnASUSTeKCOMPUTERINC.:pnQ502LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnQ502LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: Q
dmi.product.name: Q502LA
dmi.product.sku: ASUS-NotebookSKU
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
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https://bugs.launchpad.net/bugs/1886273
Title:
Bluetooth keeps on disconnecting
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