** Description changed:
- I'm running Ubuntu 19.10 and got a message prompting me to upgrade to
- 20.04. I clicked the "Upgrade now" (or something similar) button and
- then nothing happens at all.
+ Users who are presented with a dialog to upgrade to the next release of
+ Ubuntu and do not click Upgrade right away may have new updates to
+ install on their current release. If that's the case and they click
+ Upgrade the distribution upgrade will silently fail because there is no
+ GUI error message.
+
+ Test Case
+ ---------
+ 1) on a system w/ -updates enabled downgrade a package to the version in
-security
+ 2) disable -updates in /etc/apt/sources.list
+ 3) run /usr/lib/ubuntu-release-upgrader/check-new-release-gtk and observe the
'Upgrade' button
+ 4) in a separate terminal enable -updates in /etc/apt/sources.list
+ 5) click 'Upgrade' and watch the upgrade fail with no GUI feedback.
+
+
+ Original Description
+ --------------------
+ I'm running Ubuntu 19.10 and got a message prompting me to upgrade to 20.04.
I clicked the "Upgrade now" (or something similar) button and then nothing
happens at all.
Looking in the journal, I see:
jun 22 08:19:00 grubby check-new-release-gtk[27508]: Checking for a new
Ubuntu release
jun 22 08:19:00 grubby check-new-release-gtk[27508]: Please install all
available updates for your release before upgrading.
jun 22 08:19:00 grubby systemd[4266]: update-notifier-release.service: Main
process exited, code=exited, status=1/FAILURE
jun 22 08:19:00 grubby systemd[4266]: update-notifier-release.service: Failed
with result 'exit-code'.
jun 22 08:19:00 grubby systemd[4266]: Failed to start Notification regarding
a new release of Ubuntu.
+ I suspect this is the reason nothing happens, but that should really be
+ reported to the user graphically, rather than just in the journal.
- I suspect this is the reason nothing happens, but that should really be
reported to the user graphically, rather than just in the journal.
-
- ProblemType: Bug
- DistroRelease: Ubuntu 19.10
+ ProblemType: BugDistroRelease: Ubuntu 19.10
Package: ubuntu-release-upgrader-core 1:19.10.15.4
ProcVersionSignature: Ubuntu 5.3.0-59.53-generic 5.3.18
Uname: Linux 5.3.0-59-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.9
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: GNOME
Date: Mon Jun 22 08:21:57 2020
InstallationDate: Installed on 2019-03-15 (464 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64
(20181017.3)
- PackageArchitecture: all
- SourcePackage: ubuntu-release-upgrader
+ PackageArchitecture: allSourcePackage: ubuntu-release-upgrader
Symptom: ubuntu-release-upgrader
UpgradeStatus: Upgraded to eoan on 2020-01-30 (143 days ago)
VarLogDistupgradeTermlog:
** Tags added: rls-gg-incoming
** Changed in: ubuntu-release-upgrader (Ubuntu)
Status: New => Triaged
** Changed in: ubuntu-release-upgrader (Ubuntu)
Importance: Undecided => High
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https://bugs.launchpad.net/bugs/1884480
Title:
No error message when upgrade to 20.04 does not work due to outdated
packages
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