apport information ** Tags added: apport-collected focal
** Description changed: I have a laptop Toshiba Satellite S55-A5279. I have been using Ubuntu since version 16.04. Everytime I do a clean installation of Ubuntu (16.04, 18.04 and 20.04) on this laptop, the integrated webcam and mic works perfectly as intended. As soon as an update is installed (this happens to me now in 20.04) the webcam stops working. At the begining, this problem could be solved by simply uninstalling cheese and restarting: sudo apt-get --purge remove cheese sudo apt-get install cheese But another update on the system and now the webcam is again dead. This happened also in 16.04 and 18.04. No solution on internet seems to work. For now I use Droidcam along my cellphone. I can provide further details. + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.4 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC1: mijail 1834 F.... pulseaudio + /dev/snd/controlC0: mijail 1834 F.... pulseaudio + CasperMD5CheckResult: skip + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2020-07-08 (21 days ago) + InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) + MachineType: TOSHIBA Satellite S55-A + NonfreeKernelModules: nvidia_modeset nvidia + Package: linux (not installed) + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=69ac813f-1c74-4767-ae9a-a6c7445b37f3 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 + RelatedPackageVersions: + linux-restricted-modules-5.4.0-42-generic N/A + linux-backports-modules-5.4.0-42-generic N/A + linux-firmware 1.187.2 + Tags: focal + Uname: Linux 5.4.0-42-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 09/19/2014 + dmi.bios.vendor: TOSHIBA + dmi.bios.version: 1.90 + dmi.board.asset.tag: ATN12345678901234567 + dmi.board.name: VG10S + dmi.board.vendor: TOSHIBA + dmi.board.version: To be filled by O.E.M. + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: TOSHIBA + dmi.chassis.version: To Be Filled By O.E.M. + dmi.modalias: dmi:bvnTOSHIBA:bvr1.90:bd09/19/2014:svnTOSHIBA:pnSatelliteS55-A:pvrPSKK6U-00X00C:rvnTOSHIBA:rnVG10S:rvrTobefilledbyO.E.M.:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.: + dmi.product.family: PEGA Family + dmi.product.name: Satellite S55-A + dmi.product.sku: PSKK6U + dmi.product.version: PSKK6U-00X00C + dmi.sys.vendor: TOSHIBA ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1889410/+attachment/5396962/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1889410 Title: Integrated Webcam always stops working after updates To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1889410/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
