Public bug reported:
Fingerprint enroll progress is NOT displayed for immediate 2nd fingerprint
enrollment with out closing the FP GUI.
2nd finger enrollment: After first swipe of 2nd FP, even though progress is not
displayed on circle for 2nd fingerprint, it is properly enrolled after
continuous swipe and later it will be identified, but user will have confusion
about appearance that is the 2nd finger enrollment is happening or not.
Steps to reproduce:
Enroll 1st FP ==> enrollment progress is shown on circle, after it completes,
don't close GUI, proceed with 2nd finger enrollment
Enroll the second FP ==> observe that enrollment progress is NOT shown on
circle, but if we keep on placing finger, after few attempts, finger will be
enrolled.
verified on two DELL models
model-1: latitude 7300: 2nd fp enrollment progress is shown for 1 or 2 swipes,
but didn't completed the progress circle.
model-2: latitude 7520: 2nd fp enrollment progress is NOT shown at all
Both cases 2nd FP enrollment is done and later it is also identified,
only progress is NOT displayed.
journlctl --unit fprintd.service was shown the messages of fingerprint
enroll swipes properly with out any issues
"Capture initiated, please place your finger now n the sensor now" for all
swipes.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-09-24 (5 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
Package: gnome-control-center 1:3.36.4-0ubuntu1
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.4.0-48.52-generic 5.4.60
Tags: focal
Uname: Linux 5.4.0-48-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
** Affects: gnome-control-center (Ubuntu)
Importance: Undecided
Status: New
** Tags: apport-collected focal
** Tags added: apport-collected focal
** Description changed:
Fingerprint enroll progress is NOT displayed for immediate 2nd fingerprint
enrollment with out closing the FP GUI.
2nd finger enrollment: After first swipe of 2nd FP, even though progress is
not displayed on circle for 2nd fingerprint, it is properly enrolled after
continuous swipe and later it will be identified, but user will have confusion
about appearance that is the 2nd finger enrollment is happening or not.
Steps to reproduce:
Enroll 1st FP ==> enrollment progress is shown on circle, after it completes,
don't close GUI, proceed with 2nd finger enrollment
Enroll the second FP ==> observe that enrollment progress is NOT shown on
circle, but if we keep on placing finger, after few attempts, finger will be
enrolled.
verified on two DELL models
model-1: latitude 7300: 2nd fp enrollment progress is shown for 1 or 2
swipes, but didn't completed the progress circle.
model-2: latitude 7520: 2nd fp enrollment progress is NOT shown at all
Both cases 2nd FP enrollment is done and later it is also identified,
only progress is NOT displayed.
journlctl --unit fprintd.service was shown the messages of fingerprint
enroll swipes properly with out any issues
- "Capture initiated, please place your finger now n the sensor now" for
- all swipes.
+ "Capture initiated, please place your finger now n the sensor now" for all
swipes.
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu27.4
+ Architecture: amd64
+ CasperMD5CheckResult: skip
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 20.04
+ InstallationDate: Installed on 2020-09-24 (5 days ago)
+ InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
+ Package: gnome-control-center 1:3.36.4-0ubuntu1
+ PackageArchitecture: amd64
+ ProcVersionSignature: Ubuntu 5.4.0-48.52-generic 5.4.60
+ Tags: focal
+ Uname: Linux 5.4.0-48-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
+ _MarkForUpload: True
--
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https://bugs.launchpad.net/bugs/1897693
Title:
Fingerprint enroll progress is NOT displayed for immediate 2nd
fingerprint enrollment
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1897693/+subscriptions
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