The screenshot in comment #1 seems to show the headset is in A2DP mode.
This means, per the original Bluetooth specification, it can only output
and not input.
To enable input (microphone), you need to change the profile from A2DP
to HSP/HFP. Although that makes the output quality low (bug 1838151),
it's the only option that supports microphones at the moment.
Please change the profile for the headset to HSP/HFP and then retest the
microphone.
** Changed in: bluez (Ubuntu)
Status: Confirmed => Incomplete
** Changed in: pulseaudio (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1872641
Title:
Microphone doesn't work with Sony WH-CH700N bluetooth headphone
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