Public bug reported:
Hi Team,
We are getting below crash while running some computational task on
Ubuntu 16.04 on Dell XPS 9570 , during this time, the screen went blank
and went to stale state.
Unable to provide the apport information .
Please check this and provide us a solution
Oct 21 10:56:22 exolife kernel: [686745.300154] ------------[ cut here
]------------
Oct 21 10:56:22 exolife kernel: [686745.300156] dp_aux_ch not started status
0xad4003ff
Oct 21 10:56:22 exolife kernel: [686745.300227] WARNING: CPU: 6 PID: 1880 at
/build/linux-hwe-L8V6Q3/linux-hwe-4.15.0/drivers/gpu/drm/i915/intel_dp.c:1120
intel_dp_aux_ch+0x100/0x670 [i915]
Oct 21 10:56:22 exolife kernel: [686745.300229] Modules linked in: ccm rfcomm
pci_stub vboxpci(OE) vboxnetadp(OE) vboxnetflt(OE) vboxdrv(OE) bbswitch(OE)
bnep snd_hda_codec_hdmi snd_hda_codec_realtek snd_
hda_codec_generic wacom hid_multitouch dell_wmi nls_iso8859_1 intel_rapl
x86_pkg_temp_thermal intel_powerclamp dell_laptop kvm_intel kvm wmi_bmof
dell_smbios dell_wmi_descriptor dcdbas intel_wmi_thunderbo
lt irqbypass crct10dif_pclmul crc32_pclmul ghash_clmulni_intel pcbc
nvidia_uvm(OE) aesni_intel aes_x86_64 crypto_simd glue_helper cryptd
intel_cstate mxm_wmi arc4 iwlmvm mac80211 uvcvideo videobuf2_vmallo
c snd_hda_intel videobuf2_memops snd_hda_codec videobuf2_v4l2 videobuf2_core
snd_hda_core snd_hwdep videodev snd_pcm media intel_rapl_perf iwlwifi
snd_seq_midi snd_seq_midi_event snd_rawmidi input_leds bt
usb serio_raw btrtl btbcm btintel
Oct 21 10:56:22 exolife kernel: [686745.300263] bluetooth snd_seq rtsx_pci_ms
snd_seq_device ecdh_generic snd_timer cfg80211 memstick cdc_acm snd joydev
soundcore idma64 virt_dma mei_me intel_lpss_pci me
i intel_lpss intel_pch_thermal shpchp processor_thermal_device
intel_soc_dts_iosf int3403_thermal int340x_thermal_zone int3400_thermal wmi
acpi_thermal_rel dell_smo8800 intel_hid mac_hid sparse_keymap acp
i_pad coretemp parport_pc ppdev lp parport autofs4 hid_generic usbhid
nvidia_drm(POE) nvidia_modeset(POE) nvidia(POE) rtsx_pci_sdmmc i915
i2c_algo_bit drm_kms_helper syscopyarea sysfillrect sysimgblt fb_s
ys_fops ahci nvme ipmi_devintf psmouse nvme_core rtsx_pci drm libahci
ipmi_msghandler i2c_hid hid video
Oct 21 10:56:22 exolife kernel: [686745.300298] CPU: 6 PID: 1880 Comm: Xorg
Tainted: P W OE 4.15.0-60-generic #67~16.04.1-Ubuntu
Oct 21 10:56:22 exolife kernel: [686745.300299] Hardware name: Dell Inc. XPS 15
9570/0HWTMH, BIOS 1.14.0 11/08/2019
Oct 21 10:56:22 exolife kernel: [686745.300332] RIP:
0010:intel_dp_aux_ch+0x100/0x670 [i915]
Oct 21 10:56:22 exolife kernel: [686745.300334] RSP: 0000:ffffaac485de77b8
EFLAGS: 00010286
Oct 21 10:56:22 exolife kernel: [686745.300335] RAX: 0000000000000000 RBX:
00000000ad4003ff RCX: 0000000000000006
Oct 21 10:56:22 exolife kernel: [686745.300336] RDX: 0000000000000007 RSI:
0000000000000096 RDI: ffff91619bd96490
Oct 21 10:56:22 exolife kernel: [686745.300337] RBP: ffffaac485de7860 R08:
0000000000000001 R09: 000000000000a87a
Oct 21 10:56:22 exolife kernel: [686745.300338] R10: ffffaac485de7648 R11:
000000000000a87a R12: ffff9161978ac100
Oct 21 10:56:22 exolife kernel: [686745.300339] R13: ffff9161978ac100 R14:
ffff916188ba0000 R15: 00000000fffffff0
Oct 21 10:56:22 exolife kernel: [686745.300341] FS: 00007f87a80cfa00(0000)
GS:ffff91619bd80000(0000) knlGS:0000000000000000
Oct 21 10:56:22 exolife kernel: [686745.300342] CS: 0010 DS: 0000 ES: 0000
CR0: 0000000080050033
Oct 21 10:56:22 exolife kernel: [686745.300343] CR2: 00007fc96562f000 CR3:
000000085178a001 CR4: 00000000003606e0
Oct 21 10:56:22 exolife kernel: [686745.300344] DR0: 0000000000000000 DR1:
0000000000000000 DR2: 0000000000000000
Oct 21 10:56:22 exolife kernel: [686745.300345] DR3: 0000000000000000 DR6:
00000000fffe0ff0 DR7: 0000000000000400
Oct 21 10:56:22 exolife kernel: [686745.300345] Call Trace:
Oct 21 10:56:22 exolife kernel: [686745.300352] ?
schedule_hrtimeout_range_clock+0xc8/0x1b0
Oct 21 10:56:22 exolife kernel: [686745.300385]
intel_dp_aux_transfer+0x174/0x260 [i915]
Oct 21 10:56:22 exolife kernel: [686745.300387] ?
schedule_hrtimeout_range+0x13/0x20
Oct 21 10:56:22 exolife kernel: [686745.300396] drm_dp_dpcd_access+0x70/0x110
[drm_kms_helper]
Oct 21 10:56:22 exolife kernel: [686745.300403] drm_dp_dpcd_write+0x1b/0x20
[drm_kms_helper]
Oct 21 10:56:22 exolife kernel: [686745.300435] intel_dp_sink_dpms+0x54/0xf0
[i915]
Oct 21 10:56:22 exolife kernel: [686745.300466]
intel_ddi_pre_enable+0x201/0x7d0 [i915]
Oct 21 10:56:22 exolife kernel: [686745.300499] ? fwtable_write32+0x94/0x1e0
[i915]
Oct 21 10:56:22 exolife kernel: [686745.300532]
intel_encoders_pre_enable.isra.39+0x66/0x80 [i915]
Oct 21 10:56:22 exolife kernel: [686745.300566]
haswell_crtc_enable+0x269/0x7d0 [i915]
Oct 21 10:56:22 exolife kernel: [686745.300595] ?
intel_runtime_pm_put+0x56/0xa0 [i915]
Oct 21 10:56:22 exolife kernel: [686745.300629] intel_update_crtc+0x47/0xa0
[i915]
Oct 21 10:56:22 exolife kernel: [686745.300663] skl_update_crtcs+0x1a9/0x1f0
[i915]
Oct 21 10:56:22 exolife kernel: [686745.300695]
intel_atomic_commit_tail+0x3c8/0xe00 [i915]
Oct 21 10:56:22 exolife kernel: [686745.300403] drm_dp_dpcd_write+0x1b/0x20
[drm_kms_helper]
Oct 21 10:56:22 exolife kernel: [686745.300435] intel_dp_sink_dpms+0x54/0xf0
[i915]
Oct 21 10:56:22 exolife kernel: [686745.300466]
intel_ddi_pre_enable+0x201/0x7d0 [i915]
Oct 21 10:56:22 exolife kernel: [686745.300499] ? fwtable_write32+0x94/0x1e0
[i915]
Oct 21 10:56:22 exolife kernel: [686745.300532]
intel_encoders_pre_enable.isra.39+0x66/0x80 [i915]
Oct 21 10:56:22 exolife kernel: [686745.300566]
haswell_crtc_enable+0x269/0x7d0 [i915]
Oct 21 10:56:22 exolife kernel: [686745.300595] ?
intel_runtime_pm_put+0x56/0xa0 [i915]
Oct 21 10:56:22 exolife kernel: [686745.300629] intel_update_crtc+0x47/0xa0
[i915]
Oct 21 10:56:22 exolife kernel: [686745.300663] skl_update_crtcs+0x1a9/0x1f0
[i915]
Oct 21 10:56:22 exolife kernel: [686745.300695]
intel_atomic_commit_tail+0x3c8/0xe00 [i915]
Oct 21 10:56:22 exolife kernel: [686745.300729]
intel_atomic_commit+0x26b/0x2a0 [i915]
Oct 21 10:56:22 exolife kernel: [686745.300748] drm_atomic_commit+0x51/0x60
[drm]
Oct 21 10:56:22 exolife kernel: [686745.300764]
drm_atomic_connector_commit_dpms+0xee/0x100 [drm]
Oct 21 10:56:22 exolife kernel: [686745.300779]
drm_mode_obj_set_property_ioctl+0x1c4/0x280 [drm]
Oct 21 10:56:22 exolife kernel: [686745.300794] ?
drm_mode_connector_set_obj_prop+0x80/0x80 [drm]
Oct 21 10:56:22 exolife kernel: [686745.300809]
drm_mode_connector_property_set_ioctl+0x3f/0x60 [drm]
Oct 21 10:56:22 exolife kernel: [686745.300822] drm_ioctl_kernel+0x6b/0xb0
[drm]
Oct 21 10:56:22 exolife kernel: [686745.300835] drm_ioctl+0x400/0x470 [drm]
Oct 21 10:56:22 exolife kernel: [686745.300850] ?
drm_mode_connector_set_obj_prop+0x80/0x80 [drm]
Oct 21 10:56:22 exolife kernel: [686745.300854] ? snprintf+0x45/0x70
Oct 21 10:56:22 exolife kernel: [686745.300856] ? _cond_resched+0x1a/0x50
Oct 21 10:56:22 exolife kernel: [686745.300859] ? dput+0x34/0x210
Oct 21 10:56:22 exolife kernel: [686745.300861] do_vfs_ioctl+0xa4/0x600
Oct 21 10:56:22 exolife kernel: [686745.300863] SyS_ioctl+0x79/0x90
Oct 21 10:56:22 exolife kernel: [686745.300867] do_syscall_64+0x73/0x130
Oct 21 10:56:22 exolife kernel: [686745.300869]
entry_SYSCALL_64_after_hwframe+0x3d/0xa2
Oct 21 10:56:22 exolife kernel: [686745.300871] RIP: 0033:0x7f87a5afef47
Oct 21 10:56:22 exolife kernel: [686745.300872] RSP: 002b:00007ffde65239e8
EFLAGS: 00003246 ORIG_RAX: 0000000000000010
Oct 21 10:56:22 exolife kernel: [686745.300874] RAX: ffffffffffffffda RBX:
0000000000000000 RCX: 00007f87a5afef47
Oct 21 10:56:22 exolife kernel: [686745.300875] RDX: 00007ffde6523a20 RSI:
00000000c01064ab RDI: 0000000000000012
Oct 21 10:56:22 exolife kernel: [686745.300875] RBP: 00007ffde6523a20 R08:
00005632487747b0 R09: 0000000000000000
Oct 21 10:56:22 exolife kernel: [686745.300876] R10: 00007f87a5b795e0 R11:
0000000000003246 R12: 00000000c01064ab
Oct 21 10:56:22 exolife kernel: [686745.300877] R13: 0000000000000012 R14:
0000563247a717e8 R15: 000056324892bfd0
Oct 21 10:56:22 exolife kernel: [686745.300879] Code: 00 00 8b 75 94 4c 89 f7
41 bf f0 ff ff ff e8 78 ef 4c d0 3b 05 6a be 09 00 89 c3 74 1c 89 de 48 c7 c7
90 7d 3b c0 e8 e0 bd 95 cf <0f> 0b 41 bf f0 ff ff ff 89 1d 4a be 09 00 48 8b bd
68 ff ff ff
Oct 21 10:56:22 exolife kernel: [686745.300910] ---[ end trace a9af7283743639f5
]---
Thanks
Jay
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1900834
Title:
Dell XPS 9570 Ubuntu 16.04 drm:intel_dp_aux_ch [i915]] *ERROR* dp aux
hw did not signal timeout (has irq: 1)
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