** Description changed: + [Impact] + + The login screen may fail to appear. The user sees the plymouth boot + spinner forever. + + [Test Case] + + 1. Set up a machine with open source (Intel) graphics and at least two + monitors. The extra monitors are the trigger here because their + detection on start-up slow down the plymouth and gdm processes + sufficiently to hit the bug. + + 2. Reboot several times. + + Expect: Boot actually completes and you reach the login screen every + time. + + [Regression Potential] + + Low. There are no direct logic changes in the fix, only a significant + increase to an existing timeout for "plymouth --ping". That increase + will not incur any slowdown because the command returns as soon as an + answer is known, even if plymouthd is not running. The timeout exists + only to account for a busy plymouthd. + + [Original Report] + I think this is a problem with the splash boot loader. This problem is not reproduced if using nosplash. I have installed 20.04 to this laptop. Thinkpad T480, i7, intel graphics. Clean install of 20.04 beta, not an upgrade. When booting from the install, the greeter screen is never reached if external monitors are connected at startup. I get the spinning ubuntu logo, and nothing more. I can not change to virtual terminals. The fsck step does not commence. In recovery mood, I can log in. With no external monitors attached, it works. I am used to having such problems with Nvidia graphics is involved, but this is not the case on this laptop. It has been happily running 18.04. External displays are recognised if they are connected after login. Also, when I edit /etc/default/grub so that it reads GRUB_CMDLINE_LINUX_DEFAULT="" (that is, splash disabled) it works fine with two external monitors attached. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27 Uname: Linux 5.4.0-21-generic x86_64 ApportVersion: 2.20.11-0ubuntu26 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sat Apr 11 13:58:19 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu DkmsStatus: acpi-call, 1.1.0, 5.4.0-21-generic, x86_64: installed tp_smapi, 0.43, 5.4.0-21-generic, x86_64: installed ExtraDebuggingInterest: Yes, including running git bisection searches GraphicsCard: Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Lenovo UHD Graphics 620 [17aa:225d] InstallationDate: Installed on 2020-04-10 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200402) MachineType: LENOVO 20L5S00F00 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-21-generic root=/dev/mapper/myvg-root ro SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/19/2020 dmi.bios.vendor: LENOVO dmi.bios.version: N24ET56W (1.31 ) dmi.board.asset.tag: Not Available dmi.board.name: 20L5S00F00 dmi.board.vendor: LENOVO dmi.board.version: Not Defined dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN24ET56W(1.31):bd02/19/2020:svnLENOVO:pn20L5S00F00:pvrThinkPadT480:rvnLENOVO:rn20L5S00F00:rvrNotDefined:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad T480 dmi.product.name: 20L5S00F00 dmi.product.sku: LENOVO_MT_20L5_BU_Think_FM_ThinkPad T480 dmi.product.version: ThinkPad T480 dmi.sys.vendor: LENOVO version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-1 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-1ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.20.7-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20190815-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
** Description changed: [Impact] The login screen may fail to appear. The user sees the plymouth boot spinner forever. [Test Case] 1. Set up a machine with open source (Intel) graphics and at least two monitors. The extra monitors are the trigger here because their detection on start-up slow down the plymouth and gdm processes sufficiently to hit the bug. 2. Reboot several times. Expect: Boot actually completes and you reach the login screen every time. [Regression Potential] Low. There are no direct logic changes in the fix, only a significant increase to an existing timeout for "plymouth --ping". That increase will not incur any slowdown because the command returns as soon as an - answer is known, even if plymouthd is not running. The timeout exists - only to account for a busy plymouthd. + answer is known, even if plymouthd is not running. [Original Report] I think this is a problem with the splash boot loader. This problem is not reproduced if using nosplash. I have installed 20.04 to this laptop. Thinkpad T480, i7, intel graphics. Clean install of 20.04 beta, not an upgrade. When booting from the install, the greeter screen is never reached if external monitors are connected at startup. I get the spinning ubuntu logo, and nothing more. I can not change to virtual terminals. The fsck step does not commence. In recovery mood, I can log in. With no external monitors attached, it works. I am used to having such problems with Nvidia graphics is involved, but this is not the case on this laptop. It has been happily running 18.04. External displays are recognised if they are connected after login. Also, when I edit /etc/default/grub so that it reads GRUB_CMDLINE_LINUX_DEFAULT="" (that is, splash disabled) it works fine with two external monitors attached. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27 Uname: Linux 5.4.0-21-generic x86_64 ApportVersion: 2.20.11-0ubuntu26 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sat Apr 11 13:58:19 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu DkmsStatus: acpi-call, 1.1.0, 5.4.0-21-generic, x86_64: installed tp_smapi, 0.43, 5.4.0-21-generic, x86_64: installed ExtraDebuggingInterest: Yes, including running git bisection searches GraphicsCard: Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Lenovo UHD Graphics 620 [17aa:225d] InstallationDate: Installed on 2020-04-10 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200402) MachineType: LENOVO 20L5S00F00 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-21-generic root=/dev/mapper/myvg-root ro SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/19/2020 dmi.bios.vendor: LENOVO dmi.bios.version: N24ET56W (1.31 ) dmi.board.asset.tag: Not Available dmi.board.name: 20L5S00F00 dmi.board.vendor: LENOVO dmi.board.version: Not Defined dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN24ET56W(1.31):bd02/19/2020:svnLENOVO:pn20L5S00F00:pvrThinkPadT480:rvnLENOVO:rn20L5S00F00:rvrNotDefined:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad T480 dmi.product.name: 20L5S00F00 dmi.product.sku: LENOVO_MT_20L5_BU_Think_FM_ThinkPad T480 dmi.product.version: ThinkPad T480 dmi.sys.vendor: LENOVO version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-1 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-1ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.20.7-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20190815-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 ** Description changed: [Impact] The login screen may fail to appear. The user sees the plymouth boot spinner forever. [Test Case] 1. Set up a machine with open source (Intel) graphics and at least two monitors. The extra monitors are the trigger here because their - detection on start-up slow down the plymouth and gdm processes + detection on start-up slow down the plymouthd and gdm3 processes sufficiently to hit the bug. 2. Reboot several times. Expect: Boot actually completes and you reach the login screen every time. [Regression Potential] Low. There are no direct logic changes in the fix, only a significant increase to an existing timeout for "plymouth --ping". That increase will not incur any slowdown because the command returns as soon as an answer is known, even if plymouthd is not running. [Original Report] I think this is a problem with the splash boot loader. This problem is not reproduced if using nosplash. I have installed 20.04 to this laptop. Thinkpad T480, i7, intel graphics. Clean install of 20.04 beta, not an upgrade. When booting from the install, the greeter screen is never reached if external monitors are connected at startup. I get the spinning ubuntu logo, and nothing more. I can not change to virtual terminals. The fsck step does not commence. In recovery mood, I can log in. With no external monitors attached, it works. I am used to having such problems with Nvidia graphics is involved, but this is not the case on this laptop. It has been happily running 18.04. External displays are recognised if they are connected after login. Also, when I edit /etc/default/grub so that it reads GRUB_CMDLINE_LINUX_DEFAULT="" (that is, splash disabled) it works fine with two external monitors attached. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27 Uname: Linux 5.4.0-21-generic x86_64 ApportVersion: 2.20.11-0ubuntu26 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sat Apr 11 13:58:19 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu DkmsStatus: acpi-call, 1.1.0, 5.4.0-21-generic, x86_64: installed tp_smapi, 0.43, 5.4.0-21-generic, x86_64: installed ExtraDebuggingInterest: Yes, including running git bisection searches GraphicsCard: Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Lenovo UHD Graphics 620 [17aa:225d] InstallationDate: Installed on 2020-04-10 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200402) MachineType: LENOVO 20L5S00F00 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-21-generic root=/dev/mapper/myvg-root ro SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/19/2020 dmi.bios.vendor: LENOVO dmi.bios.version: N24ET56W (1.31 ) dmi.board.asset.tag: Not Available dmi.board.name: 20L5S00F00 dmi.board.vendor: LENOVO dmi.board.version: Not Defined dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN24ET56W(1.31):bd02/19/2020:svnLENOVO:pn20L5S00F00:pvrThinkPadT480:rvnLENOVO:rn20L5S00F00:rvrNotDefined:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad T480 dmi.product.name: 20L5S00F00 dmi.product.sku: LENOVO_MT_20L5_BU_Think_FM_ThinkPad T480 dmi.product.version: ThinkPad T480 dmi.sys.vendor: LENOVO version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-1 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-1ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.20.7-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20190815-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 ** Summary changed: - Boot animation never finishes when external monitors (or just more than one) are connected + Boot animation never finishes, especially when external monitors (or just more than one) are connected -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1872159 Title: Boot animation never finishes, especially when external monitors (or just more than one) are connected To manage notifications about this bug go to: https://bugs.launchpad.net/plymouth/+bug/1872159/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
