apport information ** Tags added: apport-collected ulyana
** Description changed: [System settings] Sound ASUS ROG Zenith II Extreme Alpha TRX40 Motherboard 5.1 Audio outputs are only usable as stereo by selecting "Headphones USB Audio", which means only the front right and left speaker work. When I select "Speakers USB Audio" they do not work at all, neither as stereo or 5.1 audio. Ubuntu release 20.04 + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.10 + Architecture: amd64 + CasperMD5CheckResult: skip + CurrentDesktop: X-Cinnamon + DistroRelease: Linux Mint 20 + InstallationDate: Installed on 2018-08-26 (792 days ago) + InstallationMedia: Linux Mint 19 "Tara" - Release amd64 20180626 + NonfreeKernelModules: nvidia_modeset nvidia + Package: alsa-driver (not installed) + ProcVersionSignature: Ubuntu 5.4.0-52.57-generic 5.4.65 + Tags: ulyana + Uname: Linux 5.4.0-52-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo vboxusers wireshark + _MarkForUpload: True + dmi.bios.date: 06/05/2020 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: 1101 + dmi.board.asset.tag: Default string + dmi.board.name: ROG ZENITH II EXTREME ALPHA + dmi.board.vendor: ASUSTeK COMPUTER INC. + dmi.board.version: Rev 1.xx + dmi.chassis.asset.tag: Default string + dmi.chassis.type: 3 + dmi.chassis.vendor: Default string + dmi.chassis.version: Default string + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1101:bd06/05/2020:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnROGZENITHIIEXTREMEALPHA:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring: + dmi.product.family: To be filled by O.E.M. + dmi.product.name: System Product Name + dmi.product.sku: SKU + dmi.product.version: System Version + dmi.sys.vendor: System manufacturer ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1901358/+attachment/5427264/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1901358 Title: [System Settings] :Sound - 5.1 audio outputs are reported as Headphones To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1901358/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs