Public bug reported:
OC RAM results in hardware Error in dmesg, and auto-reboot from time to time.
The same BIOS setting OC RAM worked just fine on Windows 10 2004, and also
passed RAM TEST 86.
error log:
[ 316.850589] [Hardware Error]: Corrected error, no action required.
[ 316.850593] [Hardware Error]: CPU:0 (17:71:0)
MC25_STATUS[-|CE|MiscV|-|-|-|-|CECC|-|-|-]: 0x98004000003e0000
[ 316.850597] [Hardware Error]: IPID: 0x000100ff03830400
[ 316.850599] [Hardware Error]: Platform Security Processor Ext. Error Code: 62
[ 316.850599] [Hardware Error]: cache level: RESV, tx: INSN
[ 628.157254] mce: [Hardware Error]: Machine check events logged
[ 628.157256] [Hardware Error]: Corrected error, no action required.
[ 628.157259] [Hardware Error]: CPU:0 (17:71:0)
MC27_STATUS[-|CE|MiscV|-|-|-|SyndV|-|-|-]: 0x982000000002080b
[ 628.157262] [Hardware Error]: IPID: 0x0001002e00000500, Syndrome:
0x000000005a020001
[ 628.157264] [Hardware Error]: Power, Interrupts, etc. Ext. Error Code: 2,
Link Error.
[ 628.157265] [Hardware Error]: cache level: L3/GEN, mem/io: IO, mem-tx: GEN,
part-proc: SRC (no timeout)
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-53-generic 5.4.0-53.59
ProcVersionSignature: Ubuntu 5.4.0-53.59-generic 5.4.65
Uname: Linux 5.4.0-53-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.11
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: xuhui 2030 F.... pulseaudio
/dev/snd/controlC3: xuhui 2030 F.... pulseaudio
/dev/snd/controlC1: xuhui 2030 F.... pulseaudio
/dev/snd/controlC2: xuhui 2030 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Nov 11 13:11:07 2020
InstallationDate: Installed on 2019-12-26 (321 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
MachineType: System manufacturer System Product Name
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/usr/bin/zsh
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-53-generic
root=UUID=63d433f9-bac8-44c0-8a5b-094c4bfaff86 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-53-generic N/A
linux-backports-modules-5.4.0-53-generic N/A
linux-firmware 1.187.4
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/16/2020
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2311
dmi.board.asset.tag: Default string
dmi.board.name: ROG CROSSHAIR VIII HERO (WI-FI)
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr2311:bd10/16/2020:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnROGCROSSHAIRVIIIHERO(WI-FI):rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: amd64 apport-bug focal
** Description changed:
OC RAM results in hardware Error in dmesg, and auto-reboot from time to time.
The same BIOS setting OC RAM worked just fine on Windows 10 2004, and also
passed RAM TEST 86.
+
+ error log:
+ [ 316.850589] [Hardware Error]: Corrected error, no action required.
+ [ 316.850593] [Hardware Error]: CPU:0 (17:71:0)
MC25_STATUS[-|CE|MiscV|-|-|-|-|CECC|-|-|-]: 0x98004000003e0000
+ [ 316.850597] [Hardware Error]: IPID: 0x000100ff03830400
+ [ 316.850599] [Hardware Error]: Platform Security Processor Ext. Error Code:
62
+ [ 316.850599] [Hardware Error]: cache level: RESV, tx: INSN
+ [ 628.157254] mce: [Hardware Error]: Machine check events logged
+ [ 628.157256] [Hardware Error]: Corrected error, no action required.
+ [ 628.157259] [Hardware Error]: CPU:0 (17:71:0)
MC27_STATUS[-|CE|MiscV|-|-|-|SyndV|-|-|-]: 0x982000000002080b
+ [ 628.157262] [Hardware Error]: IPID: 0x0001002e00000500, Syndrome:
0x000000005a020001
+ [ 628.157264] [Hardware Error]: Power, Interrupts, etc. Ext. Error Code: 2,
Link Error.
+ [ 628.157265] [Hardware Error]: cache level: L3/GEN, mem/io: IO, mem-tx:
GEN, part-proc: SRC (no timeout)
+
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-53-generic 5.4.0-53.59
ProcVersionSignature: Ubuntu 5.4.0-53.59-generic 5.4.65
Uname: Linux 5.4.0-53-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.11
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: xuhui 2030 F.... pulseaudio
- /dev/snd/controlC3: xuhui 2030 F.... pulseaudio
- /dev/snd/controlC1: xuhui 2030 F.... pulseaudio
- /dev/snd/controlC2: xuhui 2030 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: xuhui 2030 F.... pulseaudio
+ /dev/snd/controlC3: xuhui 2030 F.... pulseaudio
+ /dev/snd/controlC1: xuhui 2030 F.... pulseaudio
+ /dev/snd/controlC2: xuhui 2030 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Nov 11 13:11:07 2020
InstallationDate: Installed on 2019-12-26 (321 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
MachineType: System manufacturer System Product Name
ProcEnviron:
- TERM=xterm-256color
- PATH=(custom, no user)
- XDG_RUNTIME_DIR=<set>
- LANG=en_US.UTF-8
- SHELL=/usr/bin/zsh
+ TERM=xterm-256color
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=<set>
+ LANG=en_US.UTF-8
+ SHELL=/usr/bin/zsh
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-53-generic
root=UUID=63d433f9-bac8-44c0-8a5b-094c4bfaff86 ro quiet splash vt.handoff=7
RelatedPackageVersions:
- linux-restricted-modules-5.4.0-53-generic N/A
- linux-backports-modules-5.4.0-53-generic N/A
- linux-firmware 1.187.4
+ linux-restricted-modules-5.4.0-53-generic N/A
+ linux-backports-modules-5.4.0-53-generic N/A
+ linux-firmware 1.187.4
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/16/2020
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2311
dmi.board.asset.tag: Default string
dmi.board.name: ROG CROSSHAIR VIII HERO (WI-FI)
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr2311:bd10/16/2020:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnROGCROSSHAIRVIIIHERO(WI-FI):rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
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https://bugs.launchpad.net/bugs/1903915
Title:
OC RAM hardware Error and auto reboot
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