Public bug reported:
NOTE: I think this is probably so low priority it may never make sense
to fix, but I wanted to document it in case others are stumbling across
this and to ensure a web search leads those users somewhere.
Expected behavior: Nemo to open with a USB device connected.
# Actual Behavior
When a specific low-quality, proprietary tablet device is connected to
my computer, Nemo rarely opens. Nemo usually times out, but it
occasionally opens after a multi-minute delay. Also, disconnecting the
low-quality hardware resolves the issue. I'm guessing that Nemo is
blocked attempting to fetch the "friendly device name" in the logs
below.
# Logs
Doing my best to identify some logging, I typically see these symptoms:
when attempting to launch Nemo from the terminal: `Could not register
Nemo as a remote: Timeout was reached`
in Syslog:
```
Nov 12 20:51:43 dell-XPS-15-7590 gvfsd[542176]: Error 2: PTP Layer error 02ff:
Error getting friendlyname.
Nov 12 20:51:43 dell-XPS-15-7590 gvfsd[542176]: Error 2: Error 02ff: PTP I/O
Error
Nov 12 20:52:47 dell-XPS-15-7590 gvfsd[542176]: PTP: reading event an error
0x01 occurred
```
# Technical Context
Architecture: amd64
Nemo:
Installed: 4.6.5+ulyana
Candidate: 4.6.5+ulyana
Version table:
*** 4.6.5+ulyana 500
500 http://mirrors.evowise.com/linuxmint/packages ulyana/backport amd64
Packages
100 /var/lib/dpkg/status
4.4.2-2 500
500 http://artfiles.org/ubuntu.com focal/universe amd64 Packages
Description: Linux Mint 20
Release: 20
** Affects: nemo (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1904057
Title:
Nemo hangs when PTP is unable to return friendly name
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