Hello Lillian, I suggest running the firmware update tool by hand to see if there's more information available there:
sudo fwupdmgr update I'm not sure what to suggest for libreoffice; perhaps https://askubuntu.com/ would be a place to get more advice on how to work with imports or exports to other formats. Thanks ** Information type changed from Private Security to Public -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1905114 Title: Lenovo System Firmware update will not download or install and Impress 7.0 crashes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1905114/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
