apport information

** Tags added: apport-collected focal

** Description changed:

  Hi,
  I have laptop asus rog g512lv, i wanted to install ubuntu alongside Windows 
10.
  
  I am facing problem with sound, as I found no sound with all the Kernel
  i have tested .
  
  Sound is only working with default kernel 5.4.0.42 and after kernel
  update , sound does not work at all. I have to forcefully use particular
  kernel in order to continue my sound working.
  
  
  Even during the installer , sound does not work if tge default kerner is not 
5.4.0.42.
  
  
  Ki dly suggest on this problem
  
  My Laptop Configuration. Are below:16GB RAM, I7 10TH GEN PROCESSOR,
  NVIDEA 2060 GRAPHICS
  
  MODEL ASUS ROG STRIX G512LV
  
  
  THANKS IN ADVANCE
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu27.14
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  sapubuntu   2554 F.... pulseaudio
+ CasperMD5CheckResult: skip
+ CurrentDesktop: KDE
+ DistroRelease: Ubuntu 20.04
+ InstallationDate: Installed on 2020-11-19 (30 days ago)
+ InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
+ Lsusb:
+  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+  Bus 001 Device 002: ID 0b05:1866 ASUSTek Computer, Inc. N-KEY Device
+  Bus 001 Device 003: ID 8087:0026 Intel Corp. 
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ MachineType: ASUSTeK COMPUTER INC. ROG Strix G512LV_G512LV
+ Package: linux (not installed)
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic 
root=UUID=15e9459b-2f98-4b15-85c5-dcc6ff233f8a ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
+ RelatedPackageVersions:
+  linux-restricted-modules-5.4.0-42-generic N/A
+  linux-backports-modules-5.4.0-42-generic  N/A
+  linux-firmware                            1.187.6
+ Tags:  focal
+ Uname: Linux 5.4.0-42-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 07/13/2020
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: G512LV.310
+ dmi.board.asset.tag: ATN12345678901234567
+ dmi.board.name: G512LV
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: ASUSTeK COMPUTER INC.
+ dmi.chassis.version: 1.0
+ dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrG512LV.310:bd07/13/2020:svnASUSTeKCOMPUTERINC.:pnROGStrixG512LV_G512LV:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG512LV:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
+ dmi.product.family: ROG Strix
+ dmi.product.name: ROG Strix G512LV_G512LV
+ dmi.product.version: 1.0
+ dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1908813/+attachment/5445274/+files/AlsaInfo.txt

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1908813

Title:
  No sound with almost all kernels except 5.4.0.42

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1908813/+subscriptions

-- 
ubuntu-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to