Public bug reported:
I have pending OS updates, according to Software. However, when I hit
Restart & Update, I get the following error message:
Unable to install updates:
GDBus.Error:org.gtk.GDBus.UnmappedGError:Quark._pk_2dengine_-2derror_2dquark.Code1:
Prepared update not found: /var/lib/-PackageKit/prepared-update
It then attempts to restart anyway. On reboot, the pending OS updates
remain shown in Software.
ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: gnome-software 3.38.0-2build1
ProcVersionSignature: Ubuntu 5.8.0-34.37-generic 5.8.18
Uname: Linux 5.8.0-34-generic x86_64
ApportVersion: 2.20.11-0ubuntu50.3
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Jan 6 18:51:38 2021
ExecutablePath: /usr/bin/gnome-software
InstallationDate: Installed on 2020-02-14 (327 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
InstalledPlugins:
gnome-software-plugin-flatpak 3.38.0-2build1
gnome-software-plugin-snap 3.38.0-2build1
ProcEnviron:
PATH=(custom, user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/usr/bin/fish
SourcePackage: gnome-software
UpgradeStatus: Upgraded to groovy on 2020-12-24 (13 days ago)
** Affects: gnome-software (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug groovy
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https://bugs.launchpad.net/bugs/1910464
Title:
Error when clicking Restart & Update for OS updates
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