Public bug reported: Note: Using terminal apt-get update and apt-get upgrade still seem to work.
Software Updater will show the available upgrades, and allow me to click 'install now', but after clicking that button, I get a blank window with no updates. I've noticed this since the beginning of 2021, approximately. 1) Description: Ubuntu 20.04.1 LTS Release: 20.04 2) Software Updater (update-manager) 1:20.04.10.2 3) I expected the listed upgrades to go through an install process, eventually being notified all upgrades had been installed and either it was complete or it required a restart. (This is all through the GUI of the Software Updater process.) 4) I was shown a blank window from Software Updater and no upgrades are processed. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: firefox 84.0.1+build1-0ubuntu0.20.04.1 ProcVersionSignature: Ubuntu 5.4.0-59.65-generic 5.4.78 Uname: Linux 5.4.0-59-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: jason 2220 F.... pulseaudio /dev/snd/pcmC0D0p: jason 2220 F...m pulseaudio BuildID: 20201221152838 CasperMD5CheckResult: skip Channel: Unavailable CurrentDesktop: ubuntu:GNOME Date: Thu Jan 7 12:09:44 2021 ExecutablePath: /usr/lib/firefox/firefox Extensions: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) InstallationDate: Installed on 2017-07-04 (1283 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) IpRoute: default via 10.0.0.1 dev enx00249b28f1e5 proto dhcp metric 100 default via 10.0.0.1 dev wlp2s0 proto dhcp metric 600 10.0.0.0/24 dev enx00249b28f1e5 proto kernel scope link src 10.0.0.15 metric 100 10.0.0.0/24 dev wlp2s0 proto kernel scope link src 10.0.0.46 metric 600 169.254.0.0/16 dev wlp2s0 scope link metric 1000 Locales: extensions.sqlite corrupt or missing PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:354 PrefSources: prefs.js ProcEnviron: LANGUAGE=en_CA:en PATH=(custom, user) XDG_RUNTIME_DIR=<set> LANG=en_CA.UTF-8 SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=84.0.1/20201221152838 (In use) RunningIncompatibleAddons: False SourcePackage: firefox Themes: extensions.sqlite corrupt or missing UpgradeStatus: Upgraded to focal on 2020-09-20 (108 days ago) dmi.bios.date: 04/19/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX330UAK.315 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX330UAK dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX330UAK.315:bd04/19/2019:svnASUSTeKCOMPUTERINC.:pnUX330UAK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX330UAK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook dmi.product.name: UX330UAK dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Affects: ubuntu Importance: Undecided Status: New ** Tags: amd64 apport-bug focal third-party-packages wayland-session ** Attachment added: "Example of blank window." https://bugs.launchpad.net/bugs/1910587/+attachment/5450354/+files/Screenshot%20from%202021-01-07%2012-24-00.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1910587 Title: Software Updater reports possible updates, but shows a blank window afterwards. No updates are performed. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1910587/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs