apport information ** Tags added: apport-collected bionic
** Description changed: Also reported for Ubuntu 16.04.4 LTS: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1911578 Hello. I am trying to install Ubuntu 18.04.5 LTS from newly written USB alongside pre-installed Windows 10 on a new Acer Aspire TC-895-EB11 desktop. I expected that the install process would recognize the free partition created on the GPT disk, but it did not. I had previously reviewed and followed the steps in this guide (https://askubuntu.com/questions/221835/how-do-i-install-ubuntu- alongside-a-pre-installed-windows-with-uefi). Secure Boot was disabled in the BIOS on the first failed attempt. I tried again with Secure Boot enabled - no change. The drive & partitions do not appear to be recognized by Ubuntu. As recommended in the guide, I am submitting this bug report. Any assistance would be much appreciated! I only purchased this desktop to run Ubuntu, but would prefer to keep the Windows 10 partition usable in case I ever want to use it. Thanks! + --- + ProblemType: Bug + ApportVersion: 2.20.9-0ubuntu7.16 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: ubuntu 1788 F.... pulseaudio + CasperVersion: 1.394.3 + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 18.04 + LiveMediaBuild: Ubuntu 18.04.5 LTS "Bionic Beaver" - Release amd64 (20200806.1) + MachineType: Acer Aspire TC-895 + Package: linux (not installed) + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/username.seed boot=casper only-ubiquity quiet splash --- + ProcVersionSignature: Ubuntu 5.4.0-42.46~18.04.1-generic 5.4.44 + RelatedPackageVersions: + linux-restricted-modules-5.4.0-42-generic N/A + linux-backports-modules-5.4.0-42-generic N/A + linux-firmware 1.173.19 + Tags: bionic + Uname: Linux 5.4.0-42-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 05/19/2020 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: R01-A0 + dmi.board.name: Aspire TC-895 + dmi.board.vendor: Acer + dmi.board.version: V:1.0 + dmi.chassis.type: 3 + dmi.chassis.vendor: Acer + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR01-A0:bd05/19/2020:svnAcer:pnAspireTC-895:pvr:rvnAcer:rnAspireTC-895:rvrV1.0:cvnAcer:ct3:cvr: + dmi.product.family: Aspire T + dmi.product.name: Aspire TC-895 + dmi.product.sku: 0000000000000000 + dmi.sys.vendor: Acer ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1911814/+attachment/5453086/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1911814 Title: Cannot install Ubuntu 18.04 LTS Alongside Pre-Installed Windows 10 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1911814/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
