apport information

** Description changed:

  MSI MS-7817 desktop ubuntu 20.04.2 LTS install is jammed
  when trying install is jammed and freeze and nothing
  happen when trying and jammed is cause is linux kernel 5.8 
  cause problems MSI MS-7817 desktop can you fix problems
  linux kernel 5.8 kernels cause jammed MSI MS-7817 desktop 
  ubuntu 20.04.2 LTS when trying install USB and dvd disc
  jammed is happen 
  
  linux kernel 5.8 dont working MSI MS-7817 desktop 
  jammed all programs and freeze after trying 
  licks mozilla firefox and thunderbird google chrome
  sudo jammed linux kernel 5.8 bugs cause problems
  jammed and freeze install is jammed and freeze
  and wifi is lost 
  
  linux ubuntu 20.04.2 LTS is install is jammed MSI MS-7817 desktop
  linux kernels 5.8 bugs jammed is install
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  snowden    1437 F.... pulseaudio
   /dev/snd/controlC0:  snowden    1437 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2021-02-15 (10 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  IwConfig:
   enp2s0    no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: MSI MS-7817
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fi_FI.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-66-generic 
root=UUID=0ed74528-b26e-4707-b8a8-4f0c985be8c2 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-66.74-generic 5.4.86
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-66-generic N/A
   linux-backports-modules-5.4.0-66-generic  N/A
   linux-firmware                            1.187.9
  RfKill:
   
  Tags:  focal
  Uname: Linux 5.4.0-66-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 04/21/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V10.9
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B85M-E45 (MS-7817)
  dmi.board.vendor: MSI
  dmi.board.version: 2.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrV10.9:bd04/21/2015:svnMSI:pnMS-7817:pvr2.0:rvnMSI:rnB85M-E45(MS-7817):rvr2.0:cvnMSI:ct3:cvr2.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7817
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 2.0
  dmi.sys.vendor: MSI
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  snowden    1437 F.... pulseaudio
   /dev/snd/controlC0:  snowden    1437 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2021-02-15 (10 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  IwConfig:
   enp2s0    no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: MSI MS-7817
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fi_FI.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-66-generic 
root=UUID=0ed74528-b26e-4707-b8a8-4f0c985be8c2 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-66.74-generic 5.4.86
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-66-generic N/A
   linux-backports-modules-5.4.0-66-generic  N/A
   linux-firmware                            1.187.9
  RfKill:
   
  Tags:  focal
  Uname: Linux 5.4.0-66-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 04/21/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V10.9
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B85M-E45 (MS-7817)
  dmi.board.vendor: MSI
  dmi.board.version: 2.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 2.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrV10.9:bd04/21/2015:svnMSI:pnMS-7817:pvr2.0:rvnMSI:rnB85M-E45(MS-7817):rvr2.0:cvnMSI:ct3:cvr2.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7817
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 2.0
  dmi.sys.vendor: MSI
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu27.16
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  snowden    1430 F.... pulseaudio
+  /dev/snd/controlC0:  snowden    1430 F.... pulseaudio
+ CasperMD5CheckResult: skip
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 20.04
+ InstallationDate: Installed on 2021-02-15 (11 days ago)
+ InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
+ IwConfig:
+  enp2s0    no wireless extensions.
+  
+  lo        no wireless extensions.
+ MachineType: MSI MS-7817
+ Package: linux (not installed)
+ ProcEnviron:
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=fi_FI.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-66-generic 
root=UUID=0ed74528-b26e-4707-b8a8-4f0c985be8c2 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 5.4.0-66.74-generic 5.4.86
+ RelatedPackageVersions:
+  linux-restricted-modules-5.4.0-66-generic N/A
+  linux-backports-modules-5.4.0-66-generic  N/A
+  linux-firmware                            1.187.9
+ RfKill:
+  
+ Tags:  focal
+ Uname: Linux 5.4.0-66-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 04/21/2015
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: V10.9
+ dmi.board.asset.tag: To be filled by O.E.M.
+ dmi.board.name: B85M-E45 (MS-7817)
+ dmi.board.vendor: MSI
+ dmi.board.version: 2.0
+ dmi.chassis.asset.tag: To be filled by O.E.M.
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: MSI
+ dmi.chassis.version: 2.0
+ dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrV10.9:bd04/21/2015:svnMSI:pnMS-7817:pvr2.0:rvnMSI:rnB85M-E45(MS-7817):rvr2.0:cvnMSI:ct3:cvr2.0:
+ dmi.product.family: To be filled by O.E.M.
+ dmi.product.name: MS-7817
+ dmi.product.sku: To be filled by O.E.M.
+ dmi.product.version: 2.0
+ dmi.sys.vendor: MSI

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1916970/+attachment/5467769/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1916970

Title:
  MSI MS-7817 desktop ubuntu 20.04.2 LTS jammed USB and DVD install is
  jammed

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