apport information ** Attachment added: "CurrentDmesg.txt" https://bugs.launchpad.net/bugs/1917257/+attachment/5470646/+files/CurrentDmesg.txt
** Description changed: HP deskjet 2600 series document scanner dont answer when try scanning USB no contact HP deskjet 2600 series --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: snowden 37822 F.... pulseaudio /dev/snd/controlC0: snowden 37822 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2021-02-15 (13 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) IwConfig: enp2s0 no wireless extensions. lo no wireless extensions. MachineType: MSI MS-7817 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=fi_FI.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-66-generic root=UUID=0ed74528-b26e-4707-b8a8-4f0c985be8c2 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-66.74-generic 5.4.86 RelatedPackageVersions: linux-restricted-modules-5.4.0-66-generic N/A linux-backports-modules-5.4.0-66-generic N/A linux-firmware 1.187.9 RfKill: Tags: focal Uname: Linux 5.4.0-66-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 04/21/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V10.9 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: B85M-E45 (MS-7817) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To be filled by O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.9:bd04/21/2015:svnMSI:pnMS-7817:pvr2.0:rvnMSI:rnB85M-E45(MS-7817):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7817 dmi.product.sku: To be filled by O.E.M. dmi.product.version: 2.0 dmi.sys.vendor: MSI + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.16 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC1: snowden 1435 F.... pulseaudio + /dev/snd/controlC0: snowden 1435 F.... pulseaudio + CasperMD5CheckResult: skip + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2021-02-15 (13 days ago) + InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) + IwConfig: + enp2s0 no wireless extensions. + + lo no wireless extensions. + MachineType: MSI MS-7817 + Package: linux (not installed) + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=fi_FI.UTF-8 + SHELL=/bin/bash + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-66-generic root=UUID=0ed74528-b26e-4707-b8a8-4f0c985be8c2 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.4.0-66.74-generic 5.4.86 + RelatedPackageVersions: + linux-restricted-modules-5.4.0-66-generic N/A + linux-backports-modules-5.4.0-66-generic N/A + linux-firmware 1.187.9 + RfKill: + + Tags: focal + Uname: Linux 5.4.0-66-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 04/21/2015 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: V10.9 + dmi.board.asset.tag: To be filled by O.E.M. + dmi.board.name: B85M-E45 (MS-7817) + dmi.board.vendor: MSI + dmi.board.version: 2.0 + dmi.chassis.asset.tag: To be filled by O.E.M. + dmi.chassis.type: 3 + dmi.chassis.vendor: MSI + dmi.chassis.version: 2.0 + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.9:bd04/21/2015:svnMSI:pnMS-7817:pvr2.0:rvnMSI:rnB85M-E45(MS-7817):rvr2.0:cvnMSI:ct3:cvr2.0: + dmi.product.family: To be filled by O.E.M. + dmi.product.name: MS-7817 + dmi.product.sku: To be filled by O.E.M. + dmi.product.version: 2.0 + dmi.sys.vendor: MSI -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1917257 Title: HP deskjet 2600 series document scanner USB To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1917257/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
