Thanks for the bug report.
Please reproduce the problem and then run:
journalctl -b0 > journal.txt
lspci -kv > lspci.txt
xrandr --verbose > xrandr.txt
and attach the resulting text files here.
** Changed in: gnome-shell (Ubuntu)
Status: New => Incomplete
** Tags added: multimonitor
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https://bugs.launchpad.net/bugs/1922540
Title:
Display orientation resets on reboot with USB-C external monitor and
refresh rate dropdown disappears when setting it sometimes
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