Public bug reported:
Hi,
I have :
sudo hp-setup
HP Linux Imaging and Printing System (ver. 3.20.5)
Printer/Fax Setup Utility ver. 9.0
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-root'
Searching... (bus=usb, search=(None), desc=0)
Exiting the setup...
Done.
and :
sudo hp-check -r
Saving output in log file: /home/a/hp-check.log
HP Linux Imaging and Printing System (ver. 3.20.5)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling
the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper
dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
warning: ubuntu-20.10 version is not supported. Using ubuntu-20.04
versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 5.8.0-50-generic #56-Ubuntu SMP Mon Apr 12 17:18:36 UTC 2021 GNU/Linux
Host: zalman
Proc: 5.8.0-50-generic #56-Ubuntu SMP Mon Apr 12 17:18:36 UTC 2021 GNU/Linux
Distribution: ubuntu 20.10
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.20.5
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for ubuntu
distro 20.10 version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.20.5
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.20.5
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/hplip.conf' file:
warning: Could not access file: No such file or directory
<Package-name> <Package-Desc> <Required/Optional> <Min-Version>
<Installed-Version> <Status> <Comment>
-------------------------
| External Dependencies |
-------------------------
error: cups CUPS - Common Unix Printing System
REQUIRED 1.1 - INCOMPAT 'CUPS may not be
installed or not running'
gs GhostScript - PostScript and PDF language interpreter and
previewer REQUIRED 7.05 9.52 OK -
error: xsane xsane - Graphical scanner frontend for SANE
OPTIONAL 0.9 - MISSING 'xsane needs to
be installed'
scanimage scanimage - Shell scanning program
OPTIONAL 1.0 1.0.31 OK -
dbus DBus - Message bus system
REQUIRED - 1.12.20 OK -
policykit PolicyKit - Administrative policy framework
OPTIONAL - 0.105 OK -
network network -wget
OPTIONAL - 1.20.3 OK -
avahi-utils avahi-utils
OPTIONAL - 0.8 OK -
------------------------
| General Dependencies |
------------------------
libjpeg libjpeg - JPEG library
REQUIRED - - OK -
cups-devel CUPS devel- Common Unix Printing System development files
REQUIRED - - OK -
cups-image CUPS image - CUPS image development files
REQUIRED - - OK -
libpthread libpthread - POSIX threads library
REQUIRED - b'2.32' OK -
libusb libusb - USB library
REQUIRED - 1.0 OK -
sane SANE - Scanning library
REQUIRED - - OK -
error: sane-devel SANE - Scanning library development files
REQUIRED - - MISSING 'sane-devel needs
to be installed'
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development
files REQUIRED 5.0.9 5.8 OK -
libcrypto libcrypto - OpenSSL cryptographic library
REQUIRED - 1.1.1 OK -
python3X Python 2.2 or greater - Python programming language
REQUIRED 2.2 3.8.6 OK -
python3-notify2 Python libnotify - Python bindings for the libnotify
Desktop notifications OPTIONAL - - OK
-
error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4
OPTIONAL 4.0 - MISSING
'python3-pyqt4-dbus needs to be installed'
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x)
REQUIRED 4.0 - MISSING 'python3-pyqt4
needs to be installed'
python3-dbus Python DBus - Python bindings for DBus
REQUIRED 0.80.0 1.2.16 OK -
python3-xml Python XML libraries
REQUIRED - 2.2.9 OK -
python3-devel Python devel - Python development files
REQUIRED 2.2 3.8.6 OK -
python3-pil PIL - Python Imaging Library (required for commandline
scanning with hp-scan) OPTIONAL - 7.2.0 OK
-
python3-reportlab Reportlab - PDF library for Python
OPTIONAL 2.0 3.5.47 OK -
--------------
| COMPILEDEP |
--------------
libtool libtool - Library building support services
REQUIRED - 2.4.6 OK -
gcc gcc - GNU Project C and C++ Compiler
REQUIRED - 10.2.0 OK -
make make - GNU make utility to maintain groups of programs
REQUIRED 3.0 4.3 OK -
---------------------
| Python Extentions |
---------------------
cupsext CUPS-Extension
REQUIRED - 3.20.5 OK -
hpmudext IO-Extension
REQUIRED - 3.20.5 OK -
----------------------
| Scan Configuration |
----------------------
'/etc/sane.d/dll.d/hpaio' not found.
hpaio HPLIP-SANE-Backend
REQUIRED - 3.20.5 OK 'hpaio found in
/etc/sane.d/dll.conf'
scanext Scan-SANE-Extension
REQUIRED - 3.20.5 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
No Scanner found.
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
Device URI Model
--------------------------------------------------------
--------------------------------------------------------
hp:/usb/Officejet_Pro_6230?serial=TH51S4B04F HP Officejet Pro
6230
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
HP_Officejet_Pro_6230_3F9378_USB_
---------------------------------
Type: Unknown
Device URI: implicitclass://HP_Officejet_Pro_6230_3F9378_USB_/
PPD: /etc/cups/ppd/HP_Officejet_Pro_6230_3F9378_USB_.ppd
PPD Description: HP Officejet Pro 6230, driverless, cups-filters 1.28.5
Printer No suitable destination host found by cups-browsed.s idle. enabled
since sob, 8 maj 2021, 16:12:37
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax:
CUPS backend for HP-Devices.
Officejet_Pro_6230
------------------
Type: Printer
Device URI: hp:/usb/Officejet_Pro_6230?serial=TH51S4B04F
PPD: /etc/cups/ppd/Officejet_Pro_6230.ppd
PPD Description: HP Officejet Pro 6230, hpcups 3.20.5
Printer Processing page 1...cejet_Pro_6230 now printing Officejet_Pro_6230-128.
enabled since sob, 8 maj 2021, 16:14:40
error: Device busy: hp:/usb/Officejet_Pro_6230?serial=TH51S4B04F
error: Device not found
error: Communication status: Failed
--------------
| PERMISSION |
--------------
USB Officejet_Pro_6230 Required - -
OK Node:'/dev/bus/usb/003/005' Perm:' root lp rw- rw- rw- rw- rw- r--'
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
error: 'libcups2' package is missing/incompatible
error: 'libsane-dev' package is missing/incompatible
Missing Optional Dependencies
-----------------------------
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'xsane' package is missing/incompatible
Total Errors: 6
Total Warnings: 2
Done.
I have tried :
apt-cache policy libcups2
libcups2:
Zainstalowana: 2.3.3-3ubuntu1
Kandydująca: 2.3.3-3ubuntu1
Tabela wersji:
*** 2.3.3-3ubuntu1 500
500 http://pl.archive.ubuntu.com/ubuntu groovy/main amd64 Packages
100 /var/lib/dpkg/status
also :
hp-check -t
Saving output in log file: /home/a/hp-check.log
HP Linux Imaging and Printing System (ver. 3.20.5)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling
the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper
dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
warning: ubuntu-20.10 version is not supported. Using ubuntu-20.04
versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 5.8.0-50-generic #56-Ubuntu SMP Mon Apr 12 17:18:36 UTC 2021 GNU/Linux
Host: zalman
Proc: 5.8.0-50-generic #56-Ubuntu SMP Mon Apr 12 17:18:36 UTC 2021 GNU/Linux
Distribution: ubuntu 20.10
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.20.5
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for ubuntu
distro 20.10 version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.20.5
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.20.5
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/hplip.conf' file:
[installation]
date_time = 05/08/21 17:36:43
version = 3.20.5
<Package-name> <Package-Desc> <Required/Optional> <Min-Version>
<Installed-Version> <Status> <Comment>
-------------------------
| External Dependencies |
-------------------------
error: cups CUPS - Common Unix Printing System
REQUIRED 1.1 - INCOMPAT 'CUPS may not be
installed or not running'
gs GhostScript - PostScript and PDF language interpreter and
previewer REQUIRED 7.05 9.52 OK -
error: xsane xsane - Graphical scanner frontend for SANE
OPTIONAL 0.9 - MISSING 'xsane needs to
be installed'
scanimage scanimage - Shell scanning program
OPTIONAL 1.0 1.0.31 OK -
dbus DBus - Message bus system
REQUIRED - 1.12.20 OK -
policykit PolicyKit - Administrative policy framework
OPTIONAL - 0.105 OK -
network network -wget
OPTIONAL - 1.20.3 OK -
avahi-utils avahi-utils
OPTIONAL - 0.8 OK -
------------------------
| General Dependencies |
------------------------
libjpeg libjpeg - JPEG library
REQUIRED - - OK -
cups-devel CUPS devel- Common Unix Printing System development files
REQUIRED - - OK -
cups-image CUPS image - CUPS image development files
REQUIRED - - OK -
libpthread libpthread - POSIX threads library
REQUIRED - b'2.32' OK -
libusb libusb - USB library
REQUIRED - 1.0 OK -
sane SANE - Scanning library
REQUIRED - - OK -
error: sane-devel SANE - Scanning library development files
REQUIRED - - MISSING 'sane-devel needs
to be installed'
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development
files REQUIRED 5.0.9 5.8 OK -
libcrypto libcrypto - OpenSSL cryptographic library
REQUIRED - 1.1.1 OK -
python3X Python 2.2 or greater - Python programming language
REQUIRED 2.2 3.8.6 OK -
python3-notify2 Python libnotify - Python bindings for the libnotify
Desktop notifications OPTIONAL - - OK
-
error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4
OPTIONAL 4.0 - MISSING
'python3-pyqt4-dbus needs to be installed'
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x)
REQUIRED 4.0 - MISSING 'python3-pyqt4
needs to be installed'
python3-dbus Python DBus - Python bindings for DBus
REQUIRED 0.80.0 1.2.16 OK -
python3-xml Python XML libraries
REQUIRED - 2.2.9 OK -
python3-devel Python devel - Python development files
REQUIRED 2.2 3.8.6 OK -
python3-pil PIL - Python Imaging Library (required for commandline
scanning with hp-scan) OPTIONAL - 7.2.0 OK
-
python3-reportlab Reportlab - PDF library for Python
OPTIONAL 2.0 3.5.47 OK -
--------------
| COMPILEDEP |
--------------
libtool libtool - Library building support services
REQUIRED - 2.4.6 OK -
gcc gcc - GNU Project C and C++ Compiler
REQUIRED - 10.2.0 OK -
make make - GNU make utility to maintain groups of programs
REQUIRED 3.0 4.3 OK -
---------------------
| Python Extentions |
---------------------
cupsext CUPS-Extension
REQUIRED - 3.20.5 OK -
hpmudext IO-Extension
REQUIRED - 3.20.5 OK -
----------------------
| Scan Configuration |
----------------------
'/etc/sane.d/dll.d/hpaio' not found.
hpaio HPLIP-SANE-Backend
REQUIRED - 3.20.5 OK 'hpaio found in
/etc/sane.d/dll.conf'
scanext Scan-SANE-Extension
REQUIRED - 3.20.5 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
No Scanner found.
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
Device URI Model
--------------------------------------------------------
--------------------------------------------------------
hp:/usb/Officejet_Pro_6230?serial=TH51S4B04F HP Officejet Pro
6230
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
HP_Officejet_Pro_6230_3F9378_USB_
---------------------------------
Type: Unknown
Device URI: implicitclass://HP_Officejet_Pro_6230_3F9378_USB_/
PPD: /etc/cups/ppd/HP_Officejet_Pro_6230_3F9378_USB_.ppd
warning: Failed to read /etc/cups/ppd/HP_Officejet_Pro_6230_3F9378_USB_.ppd ppd
file
PPD Description:
Printer No suitable destination host found by cups-browsed.s idle. enabled
since sob, 8 maj 2021, 16:12:37
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax:
CUPS backend for HP-Devices.
Officejet_Pro_6230
------------------
Type: Printer
Device URI: hp:/usb/Officejet_Pro_6230?serial=TH51S4B04F
PPD: /etc/cups/ppd/Officejet_Pro_6230.ppd
warning: Failed to read /etc/cups/ppd/Officejet_Pro_6230.ppd ppd file
PPD Description:
Printer Processing page 1...cejet_Pro_6230 now printing Officejet_Pro_6230-128.
enabled since sob, 8 maj 2021, 16:14:40
error: Device busy: hp:/usb/Officejet_Pro_6230?serial=TH51S4B04F
error: Device not found
error: Communication status: Failed
--------------
| PERMISSION |
--------------
USB Officejet_Pro_6230 Required - -
OK Node:'/dev/bus/usb/003/005' Perm:' root lp rw- rw- rw- rw- rw- r--'
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
error: 'libcups2' package is missing/incompatible
error: 'libsane-dev' package is missing/incompatible
Missing Optional Dependencies
-----------------------------
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'xsane' package is missing/incompatible
Total Errors: 6
Total Warnings: 1
Done.
--------
The problem : printer do not print ( I have 3 printers installed , none works)
Screenshot included
** Affects: hplip (Ubuntu)
Importance: Undecided
Status: New
** Attachment added: "screenshot"
https://bugs.launchpad.net/bugs/1927829/+attachment/5495732/+files/hp.png
--
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https://bugs.launchpad.net/bugs/1927829
Title:
hp officejet pro 6230 not printing
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1927829/+subscriptions
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