Public bug reported:
I have HP Probook 470 G5, first I installed Ubuntu 18.04 and then upgraded to
20.04, in both cases the same problem arrived.
I have disabled sleep mode, but also, if I intensionally put laptop in sleep
mode the same thing happened.
Sometimes when I try to wake him up, its just black screen and I cant do
anything, I have to do hard restart (on button)
Or when I try to wake him from sleep, i can do that, but i see that laptop has
been restarted.
Please exuce my bad English, I hope you understand me.
I am beginner with Linux , and I dont have any idea how to solve this problem
on my own
Thank you very much on your help
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-shell 3.36.4-1ubuntu1~20.04.2
ProcVersionSignature: Ubuntu 5.4.0-73.82-generic 5.4.106
Uname: Linux 5.4.0-73-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Jun 1 21:25:03 2021
DisplayManager: gdm3
InstallationDate: Installed on 2020-09-03 (271 days ago)
InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64
(20200203.1)
RelatedPackageVersions: mutter-common 3.36.7+git20201123-0.20.04.1
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to focal on 2020-10-15 (229 days ago)
** Affects: gnome-shell (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
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https://bugs.launchpad.net/bugs/1930460
Title:
i have blank screen after some time on sleep mode, or just restart
while in sleep mode
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