There main reason the HFP profile is not available is the Pulseaudio drivers 
have removed support for it. Any Bluetooth device can now only connect via A2DP 
configuration which does not support on-device microphone. I myself had the 
same problem and had spent around a week to figure out the solution that works 
without much hassle. You can follow the instruction mentioned at 
https://eternalgeek.in/index.php/2021/06/13/solving-mic-of-wireless-earbuds-not-working-on-ubuntu-20/

Till the time the support get added back into Pulseaudio I think this
might come in handy.

Hope this helps and save time at your end!

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https://bugs.launchpad.net/bugs/1576559

Title:
  Refused to switch profile to headset_head_unit: Not connected

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