Public bug reported:
Hi,
After last patch in Ubuntu 20.04.2 LTS, I have lost my audio.
I have got an Asus monitor with speakers inside the monitor. The sound
come to the monitor from the HDMI cable.
My GPU is an GTX 1080 Ti.
I have got a KVM Switch in which is connected my monitor, Keyboard and
Mouse.
Before the last update of Ubuntu, all worked well.
When I go to settings in Ubuntu, I couldn't watch any audio device check
the image attached.
Regards.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.11.0-22.23~20.04.1-generic 5.11.21
Uname: Linux 5.11.0-22-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq',
'/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Jun 23 17:30:22 2021
InstallationDate: Installed on 2021-01-14 (159 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
PackageArchitecture: all
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=es_ES.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/04/2020
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3001
dmi.board.asset.tag: Default string
dmi.board.name: PRIME X570-PRO
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr3001:bd12/04/2020:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX570-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal third-party-packages
** Attachment added: "Captura de pantalla de 2021-06-23 17-35-37.png"
https://bugs.launchpad.net/bugs/1933361/+attachment/5506495/+files/Captura%20de%20pantalla%20de%202021-06-23%2017-35-37.png
** Description changed:
Hi,
After last patch in Ubuntu 20.04.2 LTS, I have lost my audio.
I have got an Asus monitor with speakers inside the monitor. The sound
come to the monitor from the HDMI cable.
My GPU is an GTX 1080 Ti.
+ I have got a KVM Switch in which is connected my Screen, Keyboard and
+ Mouse.
+
+ Before the last update of Ubuntu, all worked well.
+
When I go to settings in Ubuntu, I couldn't watch any audio device check
the image attached.
-
Regards.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.11.0-22.23~20.04.1-generic 5.11.21
Uname: Linux 5.11.0-22-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq',
'/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Jun 23 17:30:22 2021
InstallationDate: Installed on 2021-01-14 (159 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
PackageArchitecture: all
ProcEnviron:
- PATH=(custom, no user)
- XDG_RUNTIME_DIR=<set>
- LANG=es_ES.UTF-8
- SHELL=/bin/bash
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=<set>
+ LANG=es_ES.UTF-8
+ SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/04/2020
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3001
dmi.board.asset.tag: Default string
dmi.board.name: PRIME X570-PRO
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr3001:bd12/04/2020:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX570-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
** Description changed:
Hi,
After last patch in Ubuntu 20.04.2 LTS, I have lost my audio.
I have got an Asus monitor with speakers inside the monitor. The sound
come to the monitor from the HDMI cable.
My GPU is an GTX 1080 Ti.
- I have got a KVM Switch in which is connected my Screen, Keyboard and
+ I have got a KVM Switch in which is connected my monitor, Keyboard and
Mouse.
Before the last update of Ubuntu, all worked well.
When I go to settings in Ubuntu, I couldn't watch any audio device check
the image attached.
Regards.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.11.0-22.23~20.04.1-generic 5.11.21
Uname: Linux 5.11.0-22-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq',
'/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Jun 23 17:30:22 2021
InstallationDate: Installed on 2021-01-14 (159 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
PackageArchitecture: all
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=es_ES.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/04/2020
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3001
dmi.board.asset.tag: Default string
dmi.board.name: PRIME X570-PRO
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr3001:bd12/04/2020:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX570-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
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https://bugs.launchpad.net/bugs/1933361
Title:
Audio Problem, soundcard not detected
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