Public bug reported:
Laptop: Samsung NP550XDA-KS1BR
Ubuntu 20.04
Laptop had windows 10 pre-installed. Then I installed ubuntu 18.04 and
upgrade it to 20.04. The touchpad never worked in none.
2 things: In the BIOS the touchpad works normally. And it used to work
at Windows OS.
cat /proc/bus/input/devices > ~/devices
I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input0
U: Uniq=
H: Handlers=event0
B: PROP=0
B: EV=21
B: SW=1
I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=PNP0C0C/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input1
U: Uniq=
H: Handlers=kbd event1
B: PROP=0
B: EV=3
B: KEY=10000000000000 0
I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=LNXPWRBN/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input2
U: Uniq=
H: Handlers=kbd event2
B: PROP=0
B: EV=3
B: KEY=10000000000000 0
I: Bus=0011 Vendor=0001 Product=0001 Version=ab83
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input4
U: Uniq=
H: Handlers=sysrq kbd event3 leds
B: PROP=0
B: EV=120013
B: KEY=500f02000403 3803078f870d001 feffffdffbefffff fffffffffffffffe
B: MSC=10
B: LED=7
I: Bus=0003 Vendor=24ae Product=1100 Version=0110
N: Name="RAPOO Rapoo 2.4G Wireless Device"
P: Phys=usb-0000:00:14.0-1/input0
S:
Sysfs=/devices/pci0000:00/0000:00:14.0/usb3/3-1/3-1:1.0/0003:24AE:1100.0001/input/input5
U: Uniq=
H: Handlers=mouse0 event4
B: PROP=0
B: EV=17
B: KEY=1f0000 0 0 0 0
B: REL=903
B: MSC=10
I: Bus=0003 Vendor=13d3 Product=5a24 Version=2012
N: Name="VGA camera: VGA camera"
P: Phys=usb-0000:00:14.0-7/button
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb3/3-7/3-7:1.0/input/input6
U: Uniq=
H: Handlers=kbd event5
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Headphone Mic"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input7
U: Uniq=
H: Handlers=event6
B: PROP=0
B: EV=21
B: SW=4
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-81-generic 5.4.0-81.91
ProcVersionSignature: Ubuntu 5.4.0-81.91-generic 5.4.128
Uname: Linux 5.4.0-81-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: m 1439 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Mon Aug 30 10:54:58 2021
InstallationDate: Installed on 2021-08-25 (4 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
MachineType: SAMSUNG ELECTRONICS CO., LTD. 550XDA
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-81-generic
root=UUID=aa140181-87e8-4760-b79a-6cc7eeffbc45 ro quiet splash i8042.nopnp=1
pci=nocrs vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-81-generic N/A
linux-backports-modules-5.4.0-81-generic N/A
linux-firmware 1.187.16
SourcePackage: linux
UpgradeStatus: Upgraded to focal on 2021-08-26 (3 days ago)
dmi.bios.date: 04/10/2021
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: P06CFB.032.210410.HQ
dmi.board.asset.tag: No Asset Tag
dmi.board.name: NP550XDA-KS1BR
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: SGLA915A03-C01-G001-S0001+10.0.19042
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrP06CFB.032.210410.HQ:bd04/10/2021:svnSAMSUNGELECTRONICSCO.,LTD.:pn550XDA:pvrP06CFB:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP550XDA-KS1BR:rvrSGLA915A03-C01-G001-S0001+10.0.19042:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:
dmi.product.family: Notebook Plus2
dmi.product.name: 550XDA
dmi.product.sku: SCAI-A5A5-A5A5-TGL3-PCFB
dmi.product.version: P06CFB
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
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https://bugs.launchpad.net/bugs/1942088
Title:
Touchpad not recognized in Samsung NP550XDA
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