apport information ** Tags added: apport-collected focal
** Description changed: Hello, Acer Aspire A515-56-57XR with ALC255 when headphone is plugged in before login causes few issues. I will list them below: - When headphones are plugged in and if I restart/shutdown-turn on the laptop and log in it does not detect headphones microphone at all and internal microphone is selected by default. - For output device headphones are plugged in but left/right channel is merged into both channels - To fix this need to re-plug the headphones/earphones and the issue goes away or after a restart/shutdown plug in only after logging in. - This issue does not occur when log off and log in only after a restart or cold boot from a shutdown while headphones/earphones are left plugged in. In another similar thread to this lots of other issues were fixed and they have been already merged into official kernel now. I will put a link to it below for reference. Looking to fix this issue now. https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1930188 + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.20 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: bijay 2343 F.... pulseaudio + CasperMD5CheckResult: skip + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2021-04-19 (156 days ago) + InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) + Lsusb: + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 002: ID 0408:a061 Quanta Computer, Inc. HD User Facing + Bus 001 Device 003: ID 8087:0026 Intel Corp. + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + MachineType: Acer Aspire A515-56 + Package: linux (not installed) + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-34-generic root=UUID=9c557228-52d9-4013-9bdb-4e16712575d1 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.11.0-34.36~20.04.1-generic 5.11.22 + RelatedPackageVersions: + linux-restricted-modules-5.11.0-34-generic N/A + linux-backports-modules-5.11.0-34-generic N/A + linux-firmware 1.187.16 + Tags: focal + Uname: Linux 5.11.0-34-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip docker lpadmin lxd plugdev sambashare sudo www-data + _MarkForUpload: True + dmi.bios.date: 05/26/2021 + dmi.bios.release: 1.12 + dmi.bios.vendor: Insyde Corp. + dmi.bios.version: V1.12 + dmi.board.asset.tag: Type2 - Board Chassis Location + dmi.board.name: Iris_TL + dmi.board.vendor: TGL + dmi.board.version: V1.12 + dmi.chassis.type: 10 + dmi.chassis.vendor: Acer + dmi.chassis.version: V1.12 + dmi.ec.firmware.release: 1.12 + dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.12:bd05/26/2021:br1.12:efr1.12:svnAcer:pnAspireA515-56:pvrV1.12:sku0000000000000000:rvnTGL:rnIris_TL:rvrV1.12:cvnAcer:ct10:cvrV1.12: + dmi.product.family: Aspire 5 + dmi.product.name: Aspire A515-56 + dmi.product.sku: 0000000000000000 + dmi.product.version: V1.12 + dmi.sys.vendor: Acer ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1944575/+attachment/5527203/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1944575 Title: Acer Aspire 5 issue when headphone plug in before login To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1944575/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
