apport information ** Tags added: apport-collected
** Description changed: ~$ lsb_release -rd Description: Ubuntu 21.04 Release: 21.04 Linux ubuntu-dev 5.11.0-37-generic #41-Ubuntu SMP Mon Sep 20 16:39:20 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux ZTE Modem USB stick is not recognized. Fails with 'rejecting I/O to dead device' error. [qua out 6 09:47:20 2021] usb 1-3: new high-speed USB device number 19 using xhci_hcd [qua out 6 09:47:20 2021] usb 1-3: New USB device found, idVendor=19d2, idProduct=1588, bcdDevice= 0.00 [qua out 6 09:47:20 2021] usb 1-3: New USB device strings: Mfr=2, Product=3, SerialNumber=5 [qua out 6 09:47:20 2021] usb 1-3: Product: ZTE Mobile Broadband Station [qua out 6 09:47:20 2021] usb 1-3: Manufacturer: ZTE,Incorporated [qua out 6 09:47:20 2021] usb 1-3: SerialNumber: 1234567890ABCDEF [qua out 6 09:47:20 2021] usb-storage 1-3:1.0: USB Mass Storage device detected [qua out 6 09:47:20 2021] scsi host4: usb-storage 1-3:1.0 [qua out 6 09:47:21 2021] usb 1-3: USB disconnect, device number 19 [qua out 6 09:47:21 2021] usb 1-3: new high-speed USB device number 20 using xhci_hcd [qua out 6 09:47:22 2021] usb 1-3: New USB device found, idVendor=19d2, idProduct=1589, bcdDevice= 0.00 [qua out 6 09:47:22 2021] usb 1-3: New USB device strings: Mfr=10, Product=11, SerialNumber=13 [qua out 6 09:47:22 2021] usb 1-3: Product: ZTE Mobile Broadband Station [qua out 6 09:47:22 2021] usb 1-3: Manufacturer: ZTE,Incorporated [qua out 6 09:47:22 2021] usb 1-3: SerialNumber: 1234567890ABCDEF [qua out 6 09:47:22 2021] cdc_ether 1-3:1.0 usb0: register 'cdc_ether' at usb-0000:00:14.0-3, ZTE CDC Ethernet Device, 06:df:4b:52:02:fd [qua out 6 09:47:22 2021] option 1-3:1.2: GSM modem (1-port) converter detected [qua out 6 09:47:22 2021] usb 1-3: GSM modem (1-port) converter now attached to ttyUSB0 [qua out 6 09:47:22 2021] option 1-3:1.3: GSM modem (1-port) converter detected [qua out 6 09:47:22 2021] usb 1-3: GSM modem (1-port) converter now attached to ttyUSB1 [qua out 6 09:47:22 2021] option 1-3:1.4: GSM modem (1-port) converter detected [qua out 6 09:47:22 2021] usb 1-3: GSM modem (1-port) converter now attached to ttyUSB2 [qua out 6 09:47:22 2021] option 1-3:1.5: GSM modem (1-port) converter detected [qua out 6 09:47:22 2021] usb 1-3: GSM modem (1-port) converter now attached to ttyUSB3 [qua out 6 09:47:22 2021] usb-storage 1-3:1.6: USB Mass Storage device detected [qua out 6 09:47:22 2021] scsi host4: usb-storage 1-3:1.6 [qua out 6 09:47:23 2021] scsi 4:0:0:0: CD-ROM ZTE USB SCSI CD-ROM 2.31 PQ: 0 ANSI: 0 CCS [qua out 6 09:47:23 2021] scsi 4:0:0:1: Direct-Access ZTE MMC Storage 2.31 PQ: 0 ANSI: 0 CCS [qua out 6 09:47:23 2021] sr 4:0:0:0: [sr0] scsi3-mmc drive: 0x/0x caddy [qua out 6 09:47:59 2021] sr 4:0:0:0: Attached scsi CD-ROM sr0 [qua out 6 09:47:59 2021] sr 4:0:0:0: Attached scsi generic sg4 type 5 [qua out 6 09:47:59 2021] sd 4:0:0:1: Attached scsi generic sg5 type 0 [qua out 6 09:47:59 2021] sd 4:0:0:1: [sdd] 0 512-byte logical blocks: (0 B/0 B) [qua out 6 09:47:59 2021] sd 4:0:0:1: [sdd] 0-byte physical blocks [qua out 6 09:47:59 2021] sd 4:0:0:1: [sdd] Test WP failed, assume Write Enabled [qua out 6 09:47:59 2021] sd 4:0:0:1: [sdd] Asking for cache data failed [qua out 6 09:47:59 2021] sd 4:0:0:1: [sdd] Assuming drive cache: write through [qua out 6 09:48:04 2021] usb 1-3: USB disconnect, device number 20 [qua out 6 09:48:04 2021] cdc_ether 1-3:1.0 usb0: unregister 'cdc_ether' usb-0000:00:14.0-3, ZTE CDC Ethernet Device [qua out 6 09:48:04 2021] option1 ttyUSB0: GSM modem (1-port) converter now disconnected from ttyUSB0 [qua out 6 09:48:04 2021] option 1-3:1.2: device disconnected [qua out 6 09:48:04 2021] option1 ttyUSB1: GSM modem (1-port) converter now disconnected from ttyUSB1 [qua out 6 09:48:04 2021] option 1-3:1.3: device disconnected [qua out 6 09:48:04 2021] option1 ttyUSB2: GSM modem (1-port) converter now disconnected from ttyUSB2 [qua out 6 09:48:04 2021] option 1-3:1.4: device disconnected [qua out 6 09:48:04 2021] option1 ttyUSB3: GSM modem (1-port) converter now disconnected from ttyUSB3 [qua out 6 09:48:04 2021] option 1-3:1.5: device disconnected [qua out 6 09:48:04 2021] sd 4:0:0:1: [sdd] Attached SCSI removable disk [qua out 6 09:48:04 2021] scsi 4:0:0:0: rejecting I/O to dead device + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu65.3 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: josue 2566 F.... pulseaudio + CasperMD5CheckResult: pass + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 21.04 + InstallationDate: Installed on 2021-09-30 (6 days ago) + InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420) + MachineType: Dell Inc. Inspiron 7560 + NonfreeKernelModules: nvidia_modeset nvidia + Package: linux (not installed) + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-37-generic root=UUID=c669284b-a933-421c-b83c-574ae64817b6 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.11.0-37.41-generic 5.11.22 + RelatedPackageVersions: + linux-restricted-modules-5.11.0-37-generic N/A + linux-backports-modules-5.11.0-37-generic N/A + linux-firmware 1.197.3 + Tags: hirsute + Uname: Linux 5.11.0-37-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 12/18/2020 + dmi.bios.release: 1.14 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 1.14.1 + dmi.board.name: 09WC1G + dmi.board.vendor: Dell Inc. + dmi.board.version: A06 + dmi.chassis.type: 10 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvr1.14.1:bd12/18/2020:br1.14:svnDellInc.:pnInspiron7560:pvr:sku0782:rvnDellInc.:rn09WC1G:rvrA06:cvnDellInc.:ct10:cvr: + dmi.product.family: Inspiron + dmi.product.name: Inspiron 7560 + dmi.product.sku: 0782 + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1946229/+attachment/5531113/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1946229 Title: ZTE Modem USB stick not recognized To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1946229/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
