Public bug reported:
Description: Ubuntu 20.04.3 LTS
Release: 20.04
It is a VM with 4 Cores and 16GB RAM
I just did a apt full-upgrade after the first attempt.
Enabling default service esm-infra
Updating package lists
UA Infra: ESM enabled
Enabling default service livepatch
Canonical livepatch enabled.
Unexpected error(s) occurred.
For more details, see the log: /var/log/ubuntu-advantage.log
To file a bug run: ubuntu-bug ubuntu-advantage-tools
Unexpected error(s) occurred.
For more details, see the log: /var/log/ubuntu-advantage.log
To file a bug run: ubuntu-bug ubuntu-advantage-tools
-----
/var/log/ubuntu-advantage.log ->
2021-10-17 17:27:31,593 - cli.py:(889) [WARNING]: Unexpected error(s) occurred.
For more details, see the log: /var/log/ubuntu-advantage.log
To file a bug run: ubuntu-bug ubuntu-advantage-tools
2021-10-17 17:27:31,593 - cli.py:(889) [WARNING]: Unexpected error(s) occurred.
For more details, see the log: /var/log/ubuntu-advantage.log
To file a bug run: ubuntu-bug ubuntu-advantage-tools
2021-10-17 17:27:31,593 - util.py:(419) [DEBUG]: Reading file:
/var/lib/ubuntu-advantage/notices.json
2021-10-17 17:27:31,593 - util.py:(419) [DEBUG]: Reading file:
/var/lib/ubuntu-advantage/notices.json
2021-10-17 17:27:31,684 - util.py:(598) [DEBUG]: Ran cmd: apt-cache policy, rc:
0 stderr: b''
2021-10-17 17:27:31,684 - util.py:(598) [DEBUG]: Ran cmd: apt-cache policy, rc:
0 stderr: b''
2021-10-17 17:27:31,765 - util.py:(598) [DEBUG]: Ran cmd: apt-cache policy, rc:
0 stderr: b''
2021-10-17 17:27:31,765 - util.py:(598) [DEBUG]: Ran cmd: apt-cache policy, rc:
0 stderr: b''
2021-10-17 17:27:31,765 - config.py:(869) [DEBUG]: Using UA client
configuration file at /etc/ubuntu-advantage/uaclient.conf
2021-10-17 17:27:31,765 - config.py:(869) [DEBUG]: Using UA client
configuration file at /etc/ubuntu-advantage/uaclient.conf
2021-10-17 17:27:31,765 - util.py:(419) [DEBUG]: Reading file:
/etc/ubuntu-advantage/uaclient.conf
2021-10-17 17:27:31,765 - util.py:(419) [DEBUG]: Reading file:
/etc/ubuntu-advantage/uaclient.conf
2021-10-17 17:27:32,006 - cli.py:(1297) [ERROR]: Unhandled exception, please
file a bug
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/uaclient/cli.py", line 878, in
_attach_with_token
contract.request_updated_contract(
File "/usr/lib/python3/dist-packages/uaclient/contract.py", line 415, in
request_updated_contract
process_entitlements_delta(
File "/usr/lib/python3/dist-packages/uaclient/contract.py", line 278, in
process_entitlements_delta
raise exceptions.UserFacingError(status.MESSAGE_UNEXPECTED_ERROR)
uaclient.exceptions.UserFacingError: Unexpected error(s) occurred.
For more details, see the log: /var/log/ubuntu-advantage.log
To file a bug run: ubuntu-bug ubuntu-advantage-tools
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/uaclient/cli.py", line 1256, in wrapper
return func(*args, **kwargs)
File "/usr/lib/python3/dist-packages/uaclient/cli.py", line 1342, in main
return args.action(args, cfg)
File "/usr/lib/python3/dist-packages/uaclient/cli.py", line 185, in new_f
return f(args, cfg)
File "/usr/lib/python3/dist-packages/uaclient/cli.py", line 148, in new_f
return f(*args, **kwargs)
File "/usr/lib/python3/dist-packages/uaclient/cli.py", line 131, in new_f
retval = f(args, cfg, **kwargs)
File "/usr/lib/python3/dist-packages/uaclient/cli.py", line 985, in
action_attach
return _attach_with_token(
File "/usr/lib/python3/dist-packages/uaclient/cli.py", line 890, in
_attach_with_token
cfg.status() # Persist updated status in the event of partial attach
File "/usr/lib/python3/dist-packages/uaclient/config.py", line 681, in status
response = self._attached_status()
File "/usr/lib/python3/dist-packages/uaclient/config.py", line 654, in
_attached_status
self._attached_service_status(ent, inapplicable_resources)
File "/usr/lib/python3/dist-packages/uaclient/config.py", line 589, in
_attached_service_status
ent_status, details = ent.user_facing_status()
File "/usr/lib/python3/dist-packages/uaclient/entitlements/base.py", line
589, in user_facing_status
applicability, details = self.applicability_status()
File "/usr/lib/python3/dist-packages/uaclient/entitlements/base.py", line
379, in applicability_status
for error_message, functor, expected_result in self.static_affordances:
File "/usr/lib/python3/dist-packages/uaclient/entitlements/fips.py", line
331, in static_affordances
static_affordances = super().static_affordances
File "/usr/lib/python3/dist-packages/uaclient/entitlements/fips.py", line
176, in static_affordances
cloud_id = get_cloud_type() or ""
File "/usr/lib/python3/dist-packages/uaclient/config.py", line 940, in new_f
return f()
File "/usr/lib/python3/dist-packages/uaclient/clouds/identity.py", line 65,
in get_cloud_type
out, _err = util.subp(["cloud-id"])
File "/usr/lib/python3/dist-packages/uaclient/util.py", line 638, in subp
out, err = _subp(args, rcs, capture, timeout, env=env)
File "/usr/lib/python3/dist-packages/uaclient/util.py", line 591, in _subp
raise ProcessExecutionError(
uaclient.util.ProcessExecutionError: Failed running command 'cloud-id'
[exit(1)]. Message: ERROR: File not found '/run/cloud-init/instance-data.json'.
Provide a path to instance data json file using --instance-data
2021-10-17 17:27:32,006 - cli.py:(1297) [ERROR]: Unhandled exception, please
file a bug
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/uaclient/cli.py", line 878, in
_attach_with_token
contract.request_updated_contract(
File "/usr/lib/python3/dist-packages/uaclient/contract.py", line 415, in
request_updated_contract
process_entitlements_delta(
File "/usr/lib/python3/dist-packages/uaclient/contract.py", line 278, in
process_entitlements_delta
raise exceptions.UserFacingError(status.MESSAGE_UNEXPECTED_ERROR)
uaclient.exceptions.UserFacingError: Unexpected error(s) occurred.
For more details, see the log: /var/log/ubuntu-advantage.log
To file a bug run: ubuntu-bug ubuntu-advantage-tools
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/uaclient/cli.py", line 1256, in wrapper
return func(*args, **kwargs)
File "/usr/lib/python3/dist-packages/uaclient/cli.py", line 1342, in main
return args.action(args, cfg)
File "/usr/lib/python3/dist-packages/uaclient/cli.py", line 185, in new_f
return f(args, cfg)
File "/usr/lib/python3/dist-packages/uaclient/cli.py", line 148, in new_f
return f(*args, **kwargs)
File "/usr/lib/python3/dist-packages/uaclient/cli.py", line 131, in new_f
retval = f(args, cfg, **kwargs)
File "/usr/lib/python3/dist-packages/uaclient/cli.py", line 985, in
action_attach
return _attach_with_token(
File "/usr/lib/python3/dist-packages/uaclient/cli.py", line 890, in
_attach_with_token
cfg.status() # Persist updated status in the event of partial attach
File "/usr/lib/python3/dist-packages/uaclient/config.py", line 681, in status
response = self._attached_status()
File "/usr/lib/python3/dist-packages/uaclient/config.py", line 654, in
_attached_status
self._attached_service_status(ent, inapplicable_resources)
File "/usr/lib/python3/dist-packages/uaclient/config.py", line 589, in
_attached_service_status
ent_status, details = ent.user_facing_status()
File "/usr/lib/python3/dist-packages/uaclient/entitlements/base.py", line
589, in user_facing_status
applicability, details = self.applicability_status()
File "/usr/lib/python3/dist-packages/uaclient/entitlements/base.py", line
379, in applicability_status
for error_message, functor, expected_result in self.static_affordances:
File "/usr/lib/python3/dist-packages/uaclient/entitlements/fips.py", line
331, in static_affordances
static_affordances = super().static_affordances
File "/usr/lib/python3/dist-packages/uaclient/entitlements/fips.py", line
176, in static_affordances
cloud_id = get_cloud_type() or ""
File "/usr/lib/python3/dist-packages/uaclient/config.py", line 940, in new_f
return f()
File "/usr/lib/python3/dist-packages/uaclient/clouds/identity.py", line 65,
in get_cloud_type
out, _err = util.subp(["cloud-id"])
File "/usr/lib/python3/dist-packages/uaclient/util.py", line 638, in subp
out, err = _subp(args, rcs, capture, timeout, env=env)
File "/usr/lib/python3/dist-packages/uaclient/util.py", line 591, in _subp
raise ProcessExecutionError(
uaclient.util.ProcessExecutionError: Failed running command 'cloud-id'
[exit(1)]. Message: ERROR: File not found '/run/cloud-init/instance-data.json'.
Provide a path to instance data json file using --instance-data
2021-10-17 17:27:32,007 - util.py:(419) [DEBUG]: Reading file:
/var/lib/ubuntu-advantage/notices.json
2021-10-17 17:27:32,007 - util.py:(419) [DEBUG]: Reading file:
/var/lib/ubuntu-advantage/notices.json
2021-10-17 17:27:32,007 - util.py:(686) [DEBUG]: Removing file:
/var/lib/ubuntu-advantage/notices.json
2021-10-17 17:27:32,007 - util.py:(686) [DEBUG]: Removing file:
/var/lib/ubuntu-advantage/notices.json
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubuntu-advantage-tools 27.2.2~20.04.1
ProcVersionSignature: Ubuntu 5.4.0-88.99-generic 5.4.140
Uname: Linux 5.4.0-88-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.20
Architecture: amd64
CasperMD5CheckResult: skip
Date: Sun Oct 17 17:22:25 2021
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: ubuntu-advantage-tools
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: ubuntu-advantage-tools (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal uec-images
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https://bugs.launchpad.net/bugs/1947506
Title:
failed to call "sudo ua attach 'key'" with unexpected error
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