apport information
** Attachment added: "acpidump.txt"
https://bugs.launchpad.net/bugs/1948602/+attachment/5535945/+files/acpidump.txt
** Description changed:
Good evening!
I am experiencing a weird issue on my HP (Elitebook 830 G6):
When charging via USB-C and the laptop is completely turned off, it charges
perfectly fine.
However, under the following circumstances charging was problematic:
1) When the laptop is turned off, connected to AC via USB-C and then turned
on: As soon as it passes GRUB, charging is interrupted and does not come back.
2) When AC is disconnected and connected after the OS has fully booted:
First, the charging works, but after a random delay, the charging stops.
3) Booted new live Xubuntu 20.04 -> same behaviour.
4) Booted new live Xubuntu 21.10 -> same behaviour.
Some system details in addition to the attached details:
$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 20.04.3 LTS
Release: 20.04
Codename: focal
$ uname -a
Linux kernel 5.4.0-89-generic #100-Ubuntu SMP Fri Sep 24 14:50:10 UTC 2021
x86_64 x86_64 x86_64 GNU/Linux
Please let me know if you need any other information, logs or run
commands.
Thanks!
- ---
+ ---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.20
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: tig0r 1361 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: user 1361 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: XFCE
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-04-25 (548 days ago)
InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: HP HP EliteBook 830 G6
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-89-generic
root=/dev/mapper/vgxubuntu-root ro
ProcVersionSignature: Ubuntu 5.4.0-89.100-generic 5.4.143
RelatedPackageVersions:
- linux-restricted-modules-5.4.0-89-generic N/A
- linux-backports-modules-5.4.0-89-generic N/A
- linux-firmware 1.187.19
+ linux-restricted-modules-5.4.0-89-generic N/A
+ linux-backports-modules-5.4.0-89-generic N/A
+ linux-firmware 1.187.19
Tags: focal
Uname: Linux 5.4.0-89-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo vboxusers
wireshark
_MarkForUpload: True
dmi.bios.date: 02/18/2020
dmi.bios.vendor: HP
dmi.bios.version: R70 Ver. 01.04.05
dmi.board.name: 854A
dmi.board.vendor: HP
dmi.board.version: KBC Version 52.59.00
dmi.chassis.asset.tag: 5CG0080YJN
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.modalias:
dmi:bvnHP:bvrR70Ver.01.04.05:bd02/18/2020:svnHP:pnHPEliteBook830G6:pvr:rvnHP:rn854A:rvrKBCVersion52.59.00:cvnHP:ct10:cvr:
dmi.product.family: 103C_5336AN HP EliteBook
dmi.product.name: HP EliteBook 830 G6
dmi.product.sku: 4WE12AV
dmi.sys.vendor: HP
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1948602
Title:
USB C Charging Interrupted on 20.04 (5.4.0-89)
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