Private bug reported:
There is no audio output from internal speakers on Ubuntu 20.04 LTS.
Internal speakers work fine on Windows 10 Pro.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.13.0-1020.24-oem 5.13.19
Uname: Linux 5.13.0-1020-oem x86_64
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: sam 3861 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Nov 30 19:58:52 2021
InstallationDate: Installed on 2021-11-23 (6 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: gdm 1553 F.... pulseaudio
sam 3861 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Latitude 7520, Realtek ALC289, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/19/2021
dmi.bios.release: 1.12
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.12.2
dmi.board.name: 08X1VY
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.12.2:bd11/19/2021:br1.12:svnDellInc.:pnLatitude7520:pvr:rvnDellInc.:rn08X1VY:rvrA01:cvnDellInc.:ct10:cvr:sku0A38:
dmi.product.family: Latitude
dmi.product.name: Latitude 7520
dmi.product.sku: 0A38
dmi.sys.vendor: Dell Inc.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
** Information type changed from Public to Private
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https://bugs.launchpad.net/bugs/1952788
Title:
[Latitude 7520, Realtek ALC289, Speaker, Internal] No sound at all
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