Public bug reported:
internal camera, external mouse, bluetooth, and usb drive did not recognize by
notebook.
This happens only if using battery power, not on ac power. Whenever power
disconnected, those 3 components stopped working and unable to work even after
I plug the ac power back.
Tech info of notebook: Asus vivobook 15 F512DA 8gb, amd ryzen 5.
Description: Ubuntu 20.04.3 LTS
Release: 20.04
N: Unable to locate package pkgname
expected: internal camera, external mouse, bluetooth, usb ports working
on battery and ac power reliably regarding on ac power or not
happened: internal camera, external mouse, bluetooth, usb ports, not
working after disconnecting ac power and will continue not working even
after plugging the ac power back
this bug did not happen before the latest update
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-90-generic 5.4.0-90.101
ProcVersionSignature: Ubuntu 5.4.0-90.101-generic 5.4.148
Uname: Linux 5.4.0-90-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: elyeel 2272 F.... pulseaudio
/dev/snd/controlC0: elyeel 2272 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu Dec 2 11:56:56 2021
GvfsMonitorError:
This tool has been deprecated, use 'gio mount' instead.
See 'gio help mount' for more info.
GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
HotplugNewDevices:
HotplugNewMounts:
InstallationDate: Installed on 2020-02-05 (666 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
MachineType: ASUSTeK COMPUTER INC. VivoBook_ASUSLaptop X512DA_F512DA
ProcEnviron:
LANGUAGE=en_CA:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_CA.UTF-8
SHELL=/bin/bash
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-90-generic
root=UUID=ebeca585-f992-499f-8e2c-1b2c4b9c8a4e ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-90-generic N/A
linux-backports-modules-5.4.0-90-generic N/A
linux-firmware 1.187.20
SourcePackage: linux
Symptom: storage
UdevMonitorLog:
monitor will print the received events for:
UDEV - the event which udev sends out after rule processing
UdisksMonitorLog:
Monitoring the udisks daemon. Press Ctrl+C to exit.
11:57:18.000: The udisks-daemon is running (name-owner :1.8).
UpgradeStatus: Upgraded to focal on 2020-10-06 (421 days ago)
dmi.bios.date: 07/16/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X512DA.305
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X512DA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrX512DA.305:bd07/16/2019:svnASUSTeKCOMPUTERINC.:pnVivoBook_ASUSLaptopX512DA_F512DA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX512DA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: VivoBook
dmi.product.name: VivoBook_ASUSLaptop X512DA_F512DA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
** Attachment added: "lspci log"
https://bugs.launchpad.net/bugs/1953075/+attachment/5544962/+files/lspci-vnvn.log
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https://bugs.launchpad.net/bugs/1953075
Title:
external mouse, internal camera, usb drive doesn't work
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