Public bug reported:

Bluetooth adapter not detected on machine running Ubuntu 20.10 with ASUS
ROG B550-F.

Upon clicking taskbar, bluetooth is shown as OFF. Expanding the
bluetooth menu in the taskbar shows the option to turn OFF bluetooth.

Going into the bluetooth settings, it says "No bluetooth found. Plugin a
dongle to use bluetooth."

ProblemType: Bug
DistroRelease: Ubuntu 21.10
Package: linux-image-5.13.0-21-generic 5.13.0-21.21
ProcVersionSignature: Ubuntu 5.13.0-21.21-generic 5.13.18
Uname: Linux 5.13.0-21-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu71
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  nabeel     2239 F.... pulseaudio
 /dev/snd/pcmC1D1p:   nabeel     2239 F...m pulseaudio
 /dev/snd/controlC0:  nabeel     2239 F.... pulseaudio
CasperMD5CheckResult: pass
Date: Sun Dec  5 23:38:54 2021
InstallationDate: Installed on 2021-09-06 (90 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
MachineType: ASUS System Product Name
ProcEnviron:
 LANGUAGE=en_GB:en
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.13.0-21-generic 
root=/dev/mapper/vgubuntu-root ro quiet splash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-5.13.0-21-generic N/A
 linux-backports-modules-5.13.0-21-generic  N/A
 linux-firmware                             1.201.1
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to impish on 2021-10-15 (51 days ago)
dmi.bios.date: 08/10/2021
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2423
dmi.board.asset.tag: Default string
dmi.board.name: ROG STRIX B550-F GAMING (WI-FI)
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr2423:bd08/10/2021:br5.17:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnROGSTRIXB550-FGAMING(WI-FI):rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: ASUS

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug impish

** Attachment added: "lspci-vnvn.log"
   
https://bugs.launchpad.net/bugs/1953264/+attachment/5545502/+files/lspci-vnvn.log

** Description changed:

  Bluetooth adapter not detected on machine running Ubuntu 20.10 with ASUS
  ROG B550-F.
  
  Upon clicking taskbar, bluetooth is shown as OFF. Expanding the
  bluetooth menu in the taskbar shows the option to turn OFF bluetooth.
+ 
+ Going into the bluetooth settings, it says "No bluetooth found. Plugin a
+ dongle to use bluetooth."
  
  ProblemType: Bug
  DistroRelease: Ubuntu 21.10
  Package: linux-image-5.13.0-21-generic 5.13.0-21.21
  ProcVersionSignature: Ubuntu 5.13.0-21.21-generic 5.13.18
  Uname: Linux 5.13.0-21-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu71
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  nabeel     2239 F.... pulseaudio
-  /dev/snd/pcmC1D1p:   nabeel     2239 F...m pulseaudio
-  /dev/snd/controlC0:  nabeel     2239 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  nabeel     2239 F.... pulseaudio
+  /dev/snd/pcmC1D1p:   nabeel     2239 F...m pulseaudio
+  /dev/snd/controlC0:  nabeel     2239 F.... pulseaudio
  CasperMD5CheckResult: pass
  Date: Sun Dec  5 23:38:54 2021
  InstallationDate: Installed on 2021-09-06 (90 days ago)
  InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
  MachineType: ASUS System Product Name
  ProcEnviron:
-  LANGUAGE=en_GB:en
-  TERM=xterm-256color
-  PATH=(custom, no user)
-  LANG=en_GB.UTF-8
-  SHELL=/bin/bash
+  LANGUAGE=en_GB:en
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  LANG=en_GB.UTF-8
+  SHELL=/bin/bash
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.13.0-21-generic 
root=/dev/mapper/vgubuntu-root ro quiet splash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
-  linux-restricted-modules-5.13.0-21-generic N/A
-  linux-backports-modules-5.13.0-21-generic  N/A
-  linux-firmware                             1.201.1
+  linux-restricted-modules-5.13.0-21-generic N/A
+  linux-backports-modules-5.13.0-21-generic  N/A
+  linux-firmware                             1.201.1
  RfKill:
-  0: phy0: Wireless LAN
-       Soft blocked: no
-       Hard blocked: no
+  0: phy0: Wireless LAN
+   Soft blocked: no
+   Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: Upgraded to impish on 2021-10-15 (51 days ago)
  dmi.bios.date: 08/10/2021
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 2423
  dmi.board.asset.tag: Default string
  dmi.board.name: ROG STRIX B550-F GAMING (WI-FI)
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr2423:bd08/10/2021:br5.17:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnROGSTRIXB550-FGAMING(WI-FI):rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: System Product Name
  dmi.product.sku: SKU
  dmi.product.version: System Version
  dmi.sys.vendor: ASUS

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1953264

Title:
  Ubuntu 20.10 Bluetooth adapter not detected

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1953264/+subscriptions


-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to