Public bug reported:
System specs:
description: Notebook
product: HP 255 G7 Notebook PC (7DB74EA)
vendor: HP
version: Type1ProductConfigId
serial: CND9330DQ6
width: 64 bits
capabilities: smbios-3.0.1 dmi-3.0.1 smp vsyscall32
configuration: boot=normal chassis=notebook family=103C_5336AN HP Notebook
sku=7DB74EA uuid=1732FB04-2B5A-11E9-8BB6-B00CD1E6A559
*-core
description: Motherboard
product: 84AC
vendor: HP
physical id: 0
version: 85.32
serial: PHZEUB2MYBWZ91
slot: Type2 - Board Chassis Location
*-firmware
description: BIOS
vendor: Insyde
physical id: 0
version: F.36
date: 06/08/2021
size: 128KiB
capacity: 8MiB
capabilities: pci upgrade shadowing cdboot bootselect socketedrom edd
int13floppynec int13floppytoshiba int13floppy360 int13floppy1200 int13floppy720
int13floppy2880 int9keyboard int10video acpi usb uefi
*-cpu
description: CPU
product: AMD A4-9125 RADEON R3, 4 COMPUTE CORES 2C+2G
vendor: Advanced Micro Devices [AMD]
physical id: 4
bus info: cpu@0
version: AMD A4-9125 RADEON R3, 4 COMPUTE CORES 2C+2G
serial: Unknown
slot: Socket FP4
size: 1797MHz
capacity: 2300MHz
width: 64 bits
clock: 100MHz
capabilities: lm fpu fpu_exception wp vme de pse tsc msr pae mce cx8
apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx
mmxext fxsr_opt pdpe1gb rdtscp x86-64 constant_tsc rep_good acc_power nopl
nonstop_tsc cpuid extd_apicid aperfmperf pni pclmulqdq monitor ssse3 fma cx16
sse4_1 sse4_2 movbe popcnt aes xsave avx f16c lahf_lm cmp_legacy svm extapic
cr8_legacy abm sse4a misalignsse 3dnowprefetch osvw ibs xop skinit wdt lwp fma4
tce nodeid_msr tbm perfctr_core perfctr_nb bpext ptsc mwaitx cpb hw_pstate ssbd
ibpb vmmcall fsgsbase bmi1 avx2 smep bmi2 xsaveopt arat npt lbrv svm_lock
nrip_save tsc_scale vmcb_clean flushbyasid decodeassists pausefilter
pfthreshold avic v_vmsave_vmload vgif overflow_recov cpufreq
configuration: cores=2 enabledcores=2 threads=2
*-cache:0
description: L1 cache
physical id: 5
slot: L1-Cache
size: 160KiB
capacity: 160KiB
clock: 1GHz (1.0ns)
capabilities: pipeline-burst internal write-back unified
configuration: level=1
*-cache:1
description: L2 cache
physical id: 6
slot: L2-Cache
size: 1MiB
capacity: 1MiB
clock: 1GHz (1.0ns)
capabilities: pipeline-burst internal write-back unified
configuration: level=2
*-memory
description: System Memory
physical id: 20
slot: System board or motherboard
size: 8GiB
*-bank
description: SODIMM DDR4 Synchronous Unbuffered (Unregistered)
1866 MHz (0,5 ns)
product: 9905700-024.A00G
vendor: Kingston
physical id: 0
serial: E5180F06
slot: Bottom-slot 1(left)
size: 8GiB
width: 64 bits
clock: 1866MHz (0.5ns)
*-pci:0
description: Host bridge
product: Family 15h (Models 60h-6fh) Processor Root Complex
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 100
bus info: pci@0000:00:00.0
version: 00
width: 32 bits
clock: 33MHz
*-generic:0 UNCLAIMED
description: IOMMU
product: Family 15h (Models 60h-6fh) I/O Memory Management Unit
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 0.2
bus info: pci@0000:00:00.2
version: 00
width: 32 bits
clock: 33MHz
capabilities: msi ht bus_master cap_list
configuration: latency=0
*-display
description: VGA compatible controller
product: Stoney [Radeon R2/R3/R4/R5 Graphics]
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 1
bus info: pci@0000:00:01.0
version: e2
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi vga_controller bus_master cap_list
rom
configuration: driver=amdgpu latency=0
resources: irq:34 memory:e0000000-efffffff
memory:f0000000-f07fffff ioport:4000(size=256) memory:f0c00000-f0c3ffff
memory:c0000-dffff
*-multimedia:0
description: Audio device
product: Advanced Micro Devices, Inc. [AMD/ATI]
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 1.1
bus info: pci@0000:00:01.1
version: 00
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi bus_master cap_list
configuration: driver=snd_hda_intel latency=0
resources: irq:38 memory:f0c60000-f0c63fff
*-pci:0
description: PCI bridge
product: Family 15h (Models 60h-6fh) Processor Root Port
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 2.1
bus info: pci@0000:00:02.1
version: 00
width: 32 bits
clock: 33MHz
capabilities: pci pm pciexpress msi ht normal_decode bus_master
cap_list
configuration: driver=pcieport
resources: irq:25 ioport:1000(size=4096) memory:f0d00000-f0efffff
ioport:f0f00000(size=2097152)
*-pci:1
description: PCI bridge
product: Family 15h (Models 60h-6fh) Processor Root Port
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 2.2
bus info: pci@0000:00:02.2
version: 00
width: 32 bits
clock: 33MHz
capabilities: pci pm pciexpress msi ht normal_decode bus_master
cap_list
configuration: driver=pcieport
resources: irq:26 ioport:3000(size=4096) memory:f0b00000-f0bfffff
*-network
description: Ethernet interface
product: RTL8111/8168/8411 PCI Express Gigabit Ethernet
Controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:02:00.0
logical name: enp2s0
version: 15
serial: b0:0c:d1:e6:a5:59
capacity: 1Gbit/s
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix bus_master cap_list
ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8169
driverversion=5.11.0-43-generic firmware=rtl8168h-2_0.0.2 02/26/15 latency=0
link=no multicast=yes port=twisted pair
resources: irq:28 ioport:3000(size=256)
memory:f0b04000-f0b04fff memory:f0b00000-f0b03fff
*-pci:2
description: PCI bridge
product: Family 15h (Models 60h-6fh) Processor Root Port
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 2.3
bus info: pci@0000:00:02.3
version: 00
width: 32 bits
clock: 33MHz
capabilities: pci pm pciexpress msi ht normal_decode bus_master
cap_list
configuration: driver=pcieport
resources: irq:27 ioport:2000(size=4096) memory:f0a00000-f0afffff
*-network
description: Wireless interface
product: RTL8821CE 802.11ac PCIe Wireless Network Adapter
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:03:00.0
logical name: wlo1
version: 00
serial: b0:68:e6:50:e9:d1
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet
physical wireless
configuration: broadcast=yes driver=rtw_8821ce
driverversion=5.11.0-43-generic firmware=N/A ip=192.168.1.6 latency=0 link=yes
multicast=yes wireless=IEEE 802.11
resources: irq:36 ioport:2000(size=256) memory:f0a00000-f0a0ffff
*-generic:1 UNCLAIMED
description: Encryption controller
product: Carrizo Platform Security Processor
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 8
bus info: pci@0000:00:08.0
version: 00
width: 64 bits
clock: 33MHz
capabilities: msix ht pm bus_master cap_list
configuration: latency=0
resources: memory:f0c40000-f0c5ffff memory:f0900000-f09fffff
memory:f0c6f000-f0c6ffff memory:f0c6a000-f0c6bfff
*-multimedia:1
description: Computer telephony device
product: Family 15h (Models 60h-6fh) Audio Controller
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 9.2
bus info: pci@0000:00:09.2
version: 00
width: 32 bits
clock: 33MHz
capabilities: pm bus_master cap_list
configuration: driver=snd_hda_intel latency=0
resources: irq:39 memory:f0c64000-f0c67fff
*-usb:0
description: USB controller
product: FCH USB XHCI Controller
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 10
bus info: pci@0000:00:10.0
version: 20
width: 64 bits
clock: 33MHz
capabilities: pm msi msix pciexpress xhci bus_master cap_list
configuration: driver=xhci_hcd latency=0
resources: irq:18 memory:f0c68000-f0c69fff
*-usbhost:0
product: xHCI Host Controller
vendor: Linux 5.11.0-43-generic xhci-hcd
physical id: 0
bus info: usb@2
logical name: usb2
version: 5.11
capabilities: usb-2.00
configuration: driver=hub slots=4 speed=480Mbit/s
*-usb
description: Video
product: HP Webcam
vendor: DHKQB019ICCA7Y
physical id: 1
bus info: usb@2:1
version: 0.05
serial: 200901010001
capabilities: usb-2.00
configuration: driver=uvcvideo maxpower=500mA speed=480Mbit/s
*-usbhost:1
product: xHCI Host Controller
vendor: Linux 5.11.0-43-generic xhci-hcd
physical id: 1
bus info: usb@3
logical name: usb3
version: 5.11
capabilities: usb-3.00
configuration: driver=hub slots=4 speed=5000Mbit/s
*-sata
description: SATA controller
product: FCH SATA Controller [AHCI mode]
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 11
bus info: pci@0000:00:11.0
version: 4b
width: 32 bits
clock: 66MHz
capabilities: sata pm ahci_1.0 bus_master cap_list
configuration: driver=ahci latency=64
resources: irq:19 ioport:4118(size=8) ioport:4124(size=4)
ioport:4110(size=8) ioport:4120(size=4) ioport:4100(size=16)
memory:f0c6c000-f0c6c3ff
*-usb:1
description: USB controller
product: FCH USB EHCI Controller
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 12
bus info: pci@0000:00:12.0
version: 49
width: 32 bits
clock: 66MHz
capabilities: pm debug ehci bus_master cap_list
configuration: driver=ehci-pci latency=32
resources: irq:18 memory:f0c6d000-f0c6d0ff
*-usbhost
product: EHCI Host Controller
vendor: Linux 5.11.0-43-generic ehci_hcd
physical id: 1
bus info: usb@1
logical name: usb1
version: 5.11
capabilities: usb-2.00
configuration: driver=hub slots=2 speed=480Mbit/s
*-usb
description: USB hub
product: Root Hub
vendor: Advanced Micro Devices, Inc.
physical id: 1
bus info: usb@1:1
version: 0.18
capabilities: usb-2.00
configuration: driver=hub maxpower=100mA slots=4
speed=480Mbit/s
*-usb
description: Bluetooth wireless interface
product: Bluetooth Radio
vendor: Realtek
physical id: 4
bus info: usb@1:1.4
version: 1.10
serial: 00e04c000001
capabilities: bluetooth usb-1.10
configuration: driver=btusb maxpower=500mA speed=12Mbit/s
*-serial
description: SMBus
product: FCH SMBus Controller
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 14
bus info: pci@0000:00:14.0
version: 4b
width: 32 bits
clock: 66MHz
configuration: driver=piix4_smbus latency=0
resources: irq:0
*-isa
description: ISA bridge
product: FCH LPC Bridge
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 14.3
bus info: pci@0000:00:14.3
version: 11
width: 32 bits
clock: 66MHz
capabilities: isa bus_master
configuration: latency=0
*-pci:1
description: Host bridge
product: Family 15h (Models 60h-6fh) Host Bridge
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 101
bus info: pci@0000:00:02.0
version: 00
width: 32 bits
clock: 33MHz
*-pci:2
description: Host bridge
product: Family 15h (Models 60h-6fh) Host Bridge
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 102
bus info: pci@0000:00:03.0
version: 00
width: 32 bits
clock: 33MHz
*-pci:3
description: Host bridge
product: Carrizo Audio Dummy Host Bridge
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 103
bus info: pci@0000:00:09.0
version: 00
width: 32 bits
clock: 33MHz
*-pci:4
description: Host bridge
product: Stoney HT Configuration
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 104
bus info: pci@0000:00:18.0
version: 00
width: 32 bits
clock: 33MHz
*-pci:5
description: Host bridge
product: Stoney Address Maps
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 105
bus info: pci@0000:00:18.1
version: 00
width: 32 bits
clock: 33MHz
*-pci:6
description: Host bridge
product: Stoney DRAM Configuration
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 106
bus info: pci@0000:00:18.2
version: 00
width: 32 bits
clock: 33MHz
*-pci:7
description: Host bridge
product: Stoney Miscellaneous Configuration
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 107
bus info: pci@0000:00:18.3
version: 00
width: 32 bits
clock: 33MHz
configuration: driver=k10temp
resources: irq:0
*-pci:8
description: Host bridge
product: Stoney PM Configuration
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 108
bus info: pci@0000:00:18.4
version: 00
width: 32 bits
clock: 33MHz
configuration: driver=fam15h_power
resources: irq:0
*-pci:9
description: Host bridge
product: Stoney NB Performance Monitor
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 109
bus info: pci@0000:00:18.5
version: 00
width: 32 bits
clock: 33MHz
*-pnp00:00
product: PnP device PNP0c02
physical id: 1
capabilities: pnp
configuration: driver=system
*-pnp00:01
product: PnP device HPQ8001
physical id: 2
capabilities: pnp
configuration: driver=i8042 kbd
*-pnp00:02
product: PnP device SYN327b
physical id: 3
capabilities: pnp
configuration: driver=i8042 aux
*-pnp00:03
product: PnP device PNP0c02
physical id: 5
capabilities: pnp
configuration: driver=system
*-pnp00:04
product: PnP device PNP0c01
physical id: 6
capabilities: pnp
configuration: driver=system
*-scsi:0
physical id: 7
logical name: scsi0
capabilities: emulated
*-disk
description: ATA Disk
product: SAMSUNG MZNLN256
physical id: 0.0.0
bus info: scsi@0:0.0.0
logical name: /dev/sda
version: 4H3Q
serial: S3T6NX0M717273
size: 238GiB (256GB)
capabilities: gpt-1.00 partitioned partitioned:gpt
configuration: ansiversion=5
guid=d1975cbf-a885-ed42-9c26-d3d07f4cf49b logicalsectorsize=512 sectorsize=4096
*-volume:0 UNCLAIMED
description: Windows FAT volume
vendor: mkfs.fat
physical id: 1
bus info: scsi@0:0.0.0,1
version: FAT32
serial: d739-dff2
size: 297MiB
capacity: 299MiB
capabilities: boot fat initialized
configuration: FATs=2 filesystem=fat
*-volume:1
description: EXT4 volume
vendor: Linux
physical id: 2
bus info: scsi@0:0.0.0,2
logical name: /dev/sda2
logical name: /
version: 1.0
serial: 81aaefa0-8b6b-4e5b-b84a-64957796154f
size: 238GiB
capacity: 238GiB
capabilities: journaled extended_attributes large_files
huge_files dir_nlink recover 64bit extents ext4 ext2 initialized
configuration: created=2021-12-19 17:27:35 filesystem=ext4
lastmountpoint=/ modified=2022-01-02 12:59:48 mount.fstype=ext4
mount.options=rw,relatime,discard mounted=2022-01-02 12:59:49 state=mounted
*-scsi:1
physical id: 8
logical name: scsi1
capabilities: emulated
*-cdrom
description: DVD-RAM writer
product: DVDRW GUE1N
vendor: hp
physical id: 0.0.0
bus info: scsi@1:0.0.0
logical name: /dev/cdrom
logical name: /dev/cdrw
logical name: /dev/dvd
logical name: /dev/dvdrw
logical name: /dev/sr0
version: UE01
capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
configuration: ansiversion=5 status=nodisc
*-battery
product: HT03041
vendor: 333-54-5D-A
physical id: 1
version: <null string>
serial: <null string>
slot: Primary
capacity: 41753mWh
configuration: voltage=11,6V
Until running kernel version 5.11.0-27 on Lubuntu 20.04.3 the system
would shutdown and reboot normally. After upgrade to version 5.11.0-43
the system won't do either. If trying a reboot the machine would freeze
with a blank screen and when trying to shutdown the machine would freeze
on a blank screen as well and needs me to turn it off by holding the
power button. Using kernel 5.11.0-27 and 5.04.0-91 the bug does not
occur.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.11.0-43-generic 5.11.0-43.47~20.04.2
ProcVersionSignature: Ubuntu 5.11.0-43.47~20.04.2-generic 5.11.22
Uname: Linux 5.11.0-43-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: LXQt
Date: Sun Jan 2 13:42:42 2022
InstallationDate: Installed on 2021-12-19 (13 days ago)
InstallationMedia: Lubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
SourcePackage: linux-signed-hwe-5.11
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: linux-signed-hwe-5.11 (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
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https://bugs.launchpad.net/bugs/1956180
Title:
Kernel 5.11.0-43 doesn't allow system to reboot or shutdown
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