Hello!
Sorry for the very late reply...
First of all, there have been a few Linux kernel updates in Ubuntu 20.04
since you opened this issue. Please upgrade your system and check if you
have the latest available version of the kernel installed; in a
terminal, you can run these commands:
sudo apt update
sudo apt upgrade
uname -r
You should get something like "5.13.0-30-generic".
If the problem still persists, install the Video4Linux utility package
and check what formats and resolutions are available for the webcam;
again, in a terminal:
sudo apt install v4l-utils
v4l2-ctl -D --list-formats-ext
You should get something like:
=============
Driver Info:
Driver name : uvcvideo
Card type : Video Capture 5
Bus info : usb-0000:00:14.0-3
Driver version : 5.13.19
Capabilities : 0x84a00001
(...)
[1]: 'MJPG' (Motion-JPEG, compressed)
Size: Discrete 640x480
(...)
=============
Please attach the output of the v4l2-ctl command to this issue so we can
investigate.
Thanks!
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Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1945927
Title:
Terrible resolution on integrated webcam on Dell XPS 13 Developer
Edition 9310
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux-signed-oem-5.10/+bug/1945927/+subscriptions
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