apport information
** Tags added: apport-collected focal
** Description changed:
Recently, my laptop started hanging when plugging into the dock. The
mouse continues to move but I cannot do anything else. I was able to ssh
in and save dmesg which I have attached below.
System Information
Manufacturer: LENOVO
Product Name: 20XW003JUS
Version: ThinkPad X1 Carbon Gen 9
Serial Number: PF3JW2P5
UUID: 3685757e-689b-11ec-80f1-88a4c23141b3
Wake-up Type: Power Switch
SKU Number: LENOVO_MT_20XW_BU_Think_FM_ThinkPad X1 Carbon Gen 9
Family: ThinkPad X1 Carbon Gen 9
Ubuntu release:
Description: Ubuntu 20.04.4 LTS
Release: 20.04
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu27.21
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: asamson 1682 F.... pulseaudio
+ /dev/snd/controlC0: asamson 1682 F.... pulseaudio
+ CasperMD5CheckResult: skip
+ DistroRelease: Ubuntu 20.04
+ InstallationDate: Installed on 2022-02-11 (33 days ago)
+ InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
+ MachineType: LENOVO 20XW003JUS
+ Package: linux (not installed)
+ ProcEnviron:
+ TERM=xterm-256color
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=<set>
+ LANG=en_US.UTF-8
+ SHELL=/bin/bash
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.14.0-1027-oem
root=UUID=e392f02a-309f-4f70-9d04-0cf071b6d357 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 5.14.0-1027.30-oem 5.14.21
+ RelatedPackageVersions:
+ linux-restricted-modules-5.14.0-1027-oem N/A
+ linux-backports-modules-5.14.0-1027-oem N/A
+ linux-firmware 1.187.27
+ Tags: focal
+ Uname: Linux 5.14.0-1027-oem x86_64
+ UnreportableReason: This report is about a package that is not installed.
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dialout dip docker lpadmin lxd plugdev sambashare sudo
+ _MarkForUpload: False
+ dmi.bios.date: 12/02/2021
+ dmi.bios.release: 1.51
+ dmi.bios.vendor: LENOVO
+ dmi.bios.version: N32ET75W (1.51 )
+ dmi.board.asset.tag: Not Available
+ dmi.board.name: 20XW003JUS
+ dmi.board.vendor: LENOVO
+ dmi.board.version: SDK0J40697 WIN
+ dmi.chassis.asset.tag: No Asset Information
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: LENOVO
+ dmi.chassis.version: None
+ dmi.ec.firmware.release: 1.32
+ dmi.modalias:
dmi:bvnLENOVO:bvrN32ET75W(1.51):bd12/02/2021:br1.51:efr1.32:svnLENOVO:pn20XW003JUS:pvrThinkPadX1CarbonGen9:rvnLENOVO:rn20XW003JUS:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_20XW_BU_Think_FM_ThinkPadX1CarbonGen9:
+ dmi.product.family: ThinkPad X1 Carbon Gen 9
+ dmi.product.name: 20XW003JUS
+ dmi.product.sku: LENOVO_MT_20XW_BU_Think_FM_ThinkPad X1 Carbon Gen 9
+ dmi.product.version: ThinkPad X1 Carbon Gen 9
+ dmi.sys.vendor: LENOVO
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1965177/+attachment/5569778/+files/AlsaInfo.txt
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https://bugs.launchpad.net/bugs/1965177
Title:
Kernel crash when plugging in dock
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