Public bug reported:
Sound is fine on any other device.
The Steelseries headphones doesn't affected by this issue on Windows 11.
Both Steelseries Game/Chat outputs are affected by this issue.
Doesn't matter if I play the sound is on the browser or download.
The crackling sound appears about every second. Ear where I hear it is always
random. It can be quieter or louder randomly but when you increase volume, the
crackling is also became louder.
Description: Ubuntu 20.04.4 LTS
Release: 20.04
Advanced Linux Sound Architecture Driver Version k5.13.0-37-generic.
I expect clear sound but hear repeating crackles.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.13.0-37.42~20.04.1-generic 5.13.19
Uname: Linux 5.13.0-37-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu Mar 24 00:00:47 2022
InstallationDate: Installed on 2022-03-05 (18 days ago)
InstallationMedia: Ubuntu 20.04.4 LTS "Focal Fossa" - Release amd64 (20220223)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:S5 successful
Symptom_Card: GM204 High Definition Audio Controller - HDA NVidia
Symptom_PulseAudioLog: мар 23 19:27:36 nick-pc dbus-daemon[1048]: [system]
Activating via systemd: service name='org.freedesktop.RealtimeKit1'
unit='rtkit-daemon.service' requested by ':1.38' (uid=125 pid=1358
comm="/usr/bin/pulseaudio --daemonize=no --log-target=jo" label="unconfined")
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: Underruns, dropouts, or "crackling" sound
Title: [USB-Audio - SteelSeries Arctis 5, playback] Underruns, dropouts or
crackling sound
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/30/2020
dmi.bios.release: 10.3
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1003
dmi.board.asset.tag: Default string
dmi.board.name: ROG STRIX Z490-F GAMING
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1003:bd11/30/2020:br10.3:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnROGSTRIXZ490-FGAMING:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU:
dmi.product.family: Default string
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: ASUS
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2022-03-23T18:40:09.773036
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
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https://bugs.launchpad.net/bugs/1966132
Title:
[USB-Audio - SteelSeries Arctis 5, playback] Crackling sound about
every second when audio starts
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