Our GDPR compliant process is described here:
https://support.canonical.com/ua/s/article/sending-files-sts
It's essentially via uploading to (anon. ftp) files.support.canonical.com 

IBM shared logs and dumps via this approach already before, so it should
be acceptable...

I still suggest to open a salesforce ticket on top in this case to get
it addressed to the right channel.

And based on the information provided, we can only do some high-level checks 
and verification.
I think a real analysis is only possible based on a dump

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https://bugs.launchpad.net/bugs/1968096

Title:
  [UBUNTU 20.04] Null Pointer issue in nfs code running Ubuntu on IBM Z

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