Herbert,

Erich's action was to assign your bug report to the Thunderbird package
as the report was raised initially against the Ubuntu project in
general. Ubuntu developers generally only subscribe to bug reports that
they are responsible for rather than all Ubuntu bug reports. So it is
essential that bug reports are targetted towards those than can really
help with reported issues.

However, you did say that you are seeing this issue with four email
clients so I agree that the problem is not with Thunderbird. If your
mail provider has investigated the issue then they presumably are not at
fault either. If this is still an issue then I would suggest a support
site such as support forum of your local Ubuntu community
http://loco.ubuntu.com/ or asking at https://askubuntu.com or
https://ubuntuforums.org in order to ascertain the where the problem
might lie. Moving this bug report, if the problem persists, to the
problematic package will still be required should no-one else intervene
in the meantime.

I see that the related question suggested contacting Mozilla. Did you do
that and if so was any help forthcoming?

I'm moving this report back to the general Ubuntu pocket rather than
invalidating it as you have confirmed you do not see this issue when
using Windows 10 so still an Ubuntu issue.


** Package changed: thunderbird (Ubuntu) => ubuntu

** Tags added: focal

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https://bugs.launchpad.net/bugs/1970784

Title:
  Cannot create an email of more than approx. 930 characters

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