** Description changed: + Impact + ------ + + Update Manager fails to launch in the LTS releases if the 'ua security- + status' command fails. It tries to parse its output to generate the list + of ESM-Apps and ESM-Infra updates that would be available if the system + were attached to Ubuntu Pro. + + However, if ua finds some problem with unrelated stuff, such as + Livepatch (as evidenced by the attached ubuntu-advantage.log), the + command just raises an error, crashing Update Manager. + + Although Update Manager could catch the error, it would result in not + showing Ubuntu Pro updates, simply because the information is not there. + + Better would be to ditch 'ua security-status' in favor of the Ubuntu Pro + API. The updates() end point[1] will provide the information Update + Manager wants even if the Ubuntu Advantage daemon has issues with other + services such as Livepatch (as evidenced by #10), and it does not raise + exceptions. + + [1] https://canonical-ubuntu-pro-client.readthedocs- + hosted.com/en/latest/references/api/#u-pro-packages-updates-v1 + + Test Plan + --------- + + To be determined + + Where problems could occur + -------------------------- + + In the Ubuntu Pro section of the updates, in form of wrong package data + (e.g. package name, version number etc.) in the description pane when + selecting a package. The section could not show at all, or the program + could crash right away. + + Original bug report + ------------------- + Below is a run in my computer. Please send a mail on what to do fuga2:~> update-manager -c -d Unexpected error(s) occurred. For more details, see the log: /var/log/ubuntu-advantage.log To file a bug run: ubuntu-bug ubuntu-advantage-tools Traceback (most recent call last): - File "/usr/lib/python3/dist-packages/UpdateManager/backend/InstallBackendAptdaemon.py", line 448, in _on_finished - self._action_done(action, - File "/usr/lib/python3/dist-packages/UpdateManager/backend/__init__.py", line 365, in _action_done - self.window_main.start_available() - File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", line 241, in start_available - self.refresh_cache() - File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", line 459, in refresh_cache - self._get_ua_security_status() - File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", line 285, in _get_ua_security_status - s = json.load(p.stdout) - File "/usr/lib/python3.10/json/__init__.py", line 293, in load - return loads(fp.read(), - File "/usr/lib/python3.10/json/__init__.py", line 346, in loads - return _default_decoder.decode(s) - File "/usr/lib/python3.10/json/decoder.py", line 337, in decode - obj, end = self.raw_decode(s, idx=_w(s, 0).end()) - File "/usr/lib/python3.10/json/decoder.py", line 355, in raw_decode - raise JSONDecodeError("Expecting value", s, err.value) from None + File "/usr/lib/python3/dist-packages/UpdateManager/backend/InstallBackendAptdaemon.py", line 448, in _on_finished + self._action_done(action, + File "/usr/lib/python3/dist-packages/UpdateManager/backend/__init__.py", line 365, in _action_done + self.window_main.start_available() + File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", line 241, in start_available + self.refresh_cache() + File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", line 459, in refresh_cache + self._get_ua_security_status() + File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", line 285, in _get_ua_security_status + s = json.load(p.stdout) + File "/usr/lib/python3.10/json/__init__.py", line 293, in load + return loads(fp.read(), + File "/usr/lib/python3.10/json/__init__.py", line 346, in loads + return _default_decoder.decode(s) + File "/usr/lib/python3.10/json/decoder.py", line 337, in decode + obj, end = self.raw_decode(s, idx=_w(s, 0).end()) + File "/usr/lib/python3.10/json/decoder.py", line 355, in raw_decode + raise JSONDecodeError("Expecting value", s, err.value) from None json.decoder.JSONDecodeError: Expecting value: line 1 column 1 (char 0) ^CTraceback (most recent call last): - File "/usr/bin/update-manager", line 125, in <module> - Gtk.main() - File "/usr/lib/python3/dist-packages/gi/overrides/Gtk.py", line 1687, in main - with register_sigint_fallback(Gtk.main_quit): - File "/usr/lib/python3.10/contextlib.py", line 142, in __exit__ - next(self.gen) - File "/usr/lib/python3/dist-packages/gi/_ossighelper.py", line 237, in register_sigint_fallback - signal.default_int_handler(signal.SIGINT, None) + File "/usr/bin/update-manager", line 125, in <module> + Gtk.main() + File "/usr/lib/python3/dist-packages/gi/overrides/Gtk.py", line 1687, in main + with register_sigint_fallback(Gtk.main_quit): + File "/usr/lib/python3.10/contextlib.py", line 142, in __exit__ + next(self.gen) + File "/usr/lib/python3/dist-packages/gi/_ossighelper.py", line 237, in register_sigint_fallback + signal.default_int_handler(signal.SIGINT, None) KeyboardInterrupt fuga2:~> ubuntu-bug ubuntu-advantage-tools fuga2:~> update.go:85: cannot change mount namespace according to change mount (/var/lib/snapd/hostfs/usr/local/share/doc /usr/local/share/doc none bind,ro 0 0): cannot open directory "/usr/local/share": permission denied update.go:85: cannot change mount namespace according to change mount (/var/lib/snapd/hostfs/usr/share/xubuntu-docs /usr/share/xubuntu-docs none bind,ro 0 0): cannot open directory "/var/lib": permission denied Gtk-Message: 11:23:47.656: Not loading module "atk-bridge": The functionality is provided by GTK natively. Please try to not load it. fuga2:~> ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: ubuntu-advantage-tools 31.2~22.04 ProcVersionSignature: Ubuntu 5.15.0-100.110-generic 5.15.143 Uname: Linux 5.15.0-100-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Sun Mar 17 11:22:30 2024 PackageArchitecture: all SourcePackage: ubuntu-advantage-tools UpgradeStatus: Upgraded to jammy on 2024-03-09 (7 days ago) apparmor_logs.txt: Mar 17 11:15:18 fuga2 kernel: audit: type=1400 audit(1710666917.933:11): apparmor="STATUS" operation="profile_load" profile="unconfined" name="ubuntu_pro_apt_news" pid=1057 comm="apparmor_parser" cloud-id.txt-error: Invalid command specified 'cloud-id'. livepatch-status.txt-error: Failed running command '/snap/bin/canonical-livepatch status' [exit(1)]. Message: error executing status: open /var/snap/canonical-livepatch/264/livepatchd.err: permission denied uaclient.conf: - contract_url: https://contracts.canonical.com - log_level: debug + contract_url: https://contracts.canonical.com + log_level: debug
** Summary changed: - update-manager crashes when ua security-status response is an error + [SRU] update-manager crashes when ua security-status response is an error -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2058133 Title: [SRU] update-manager crashes when ua security-status response is an error To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/2058133/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
