Public bug reported:
The display keeps freezing. Sometime mouse keeps freezing. Sometime
after a sleep, when the laptop wake ups, the display not working or it
remain blank. again I have to restart it. It is very annoying as your
workspace i.e. all the opened apps got deleted. Again you have to
restart. It hampers the work. I am using NVIDIA driver 535 (tested)
display driver, which is recommended. I have gtx 1650 graphics. Ryzen 5
4000 series processor.
ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.5.0-26.26-generic 6.5.13
Uname: Linux 6.5.0-26-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
.proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
.proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 535.161.07 Sat Feb 17
22:55:48 UTC 2024
GCC version:
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Mar 25 09:29:55 2024
DistUpgraded: 2024-01-13 13:01:05,362 DEBUG Running PostInstallScript:
'/usr/lib/ubuntu-advantage/upgrade_lts_contract.py'
DistroCodename: mantic
DistroVariant: ubuntu
ExtraDebuggingInterest: I just need to know a workaround
GpuHangFrequency: Several times a day
GpuHangReproducibility: Seems to happen randomly
GpuHangStarted: I don't know
GraphicsCard:
NVIDIA Corporation TU117M [10de:1f99] (rev a1) (prog-if 00 [VGA controller])
Subsystem: Acer Incorporated [ALI] TU117M [1025:1447]
Advanced Micro Devices, Inc. [AMD/ATI] Renoir [1002:1636] (rev c7) (prog-if 00
[VGA controller])
Subsystem: Acer Incorporated [ALI] Renoir [1025:1455]
InstallationDate: Installed on 2023-08-30 (208 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64
(20230223)
MachineType: {report['dmi.sys.vendor']} {report['dmi.product.name']}
ProcEnviron:
LANG=en_IN
LANGUAGE=en_IN:en
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.5.0-26-generic
root=UUID=33f81450-d6fa-4803-aba2-9ddca9a4a12a ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: Upgraded to mantic on 2024-01-13 (72 days ago)
dmi.bios.date: 02/04/2021
dmi.bios.release: 1.4
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.04
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Stonic_RNS
dmi.board.vendor: RO
dmi.board.version: V1.04
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.04
dmi.ec.firmware.release: 1.2
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.04:bd02/04/2021:br1.4:efr1.2:svnAcer:pnNitroAN515-44:pvrV1.04:rvnRO:rnStonic_RNS:rvrV1.04:cvnAcer:ct10:cvrV1.04:sku0000000000000000:
dmi.product.family: Nitro 5
dmi.product.name: Nitro AN515-44
dmi.product.sku: 0000000000000000
dmi.product.version: V1.04
dmi.sys.vendor: Acer
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.115-1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.2.1-1ubuntu3.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-3ubuntu2.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1
** Affects: ubuntu
Importance: Undecided
Status: New
** Tags: amd64 apport-bug freeze mantic ubuntu
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https://bugs.launchpad.net/bugs/2058876
Title:
display freeze
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