** Description changed:
+ [ Impact ]
+
+ In GNOME Settings' Diagnostics page, the switch to control automatic bug
+ reporting to Canonical automatically flips to "Never" after 1 minute of
+ the page being open without interaction
+
+ The bug triggered because the DBus service that manages the
automatic-bug-reporting configuration ("whoopsie-preferences") quits after 1
minute of inactivity, and GNOME Settings receives an "invalidation" signal when
that happens.
+ We are fixing the issue by detecting that the service has quit in which case
we should not refresh the state of the setting.
+
+ A further change should be applied to the whoopsie-preferences service
+ to avoid quitting when there are clients still listening for potential
+ settings changes.
+
+ [ Test Plan ]
+
+ * Open GNOME Settings -> Privacy & Security -> Diagnostics
+
+ * You should see `Send error reports to Canonical` set to `Manual` by
default.
+ > If instead it is set to Never, change it now to another option.
+
+ * Stay on the settings page for more than 60 seconds
+
+ * The setting should have remained the same and *not* have
+ automatically changed to `Never`.
+
+ [ Where problems could occur ]
+
+ This patch also tries to re-start the "whoopsie-preferences" daemon when
+ it automatically stops after 60 seconds, because GNOME Settings should
+ keep listening for settings changes from external factors. This should
+ not present any issues, but it's the most "intrusive" part of the patch.
+
+
+ [ Original Description ]
steps to reproduce.
1. Open Gnome Settings
2. Go to Privacy -> Diagnostics
3. You should see `Send error reports to Canonical` set to Manual by default.
4. Stay on the settings page for some time (maybe <2 mins), the setting will
slip to Never.
You could also try to change the settings to Automatic and stay on the
page, it will also flip to Never within a couple of minutes.
I noticed this on Jammy, Mantic, and Noble.
** Also affects: whoopsie-preferences (Ubuntu)
Importance: Undecided
Status: New
** Changed in: whoopsie-preferences (Ubuntu)
Assignee: (unassigned) => Alessandro Astone (aleasto)
** Changed in: whoopsie-preferences (Ubuntu)
Status: New => Triaged
** Changed in: gnome-control-center (Ubuntu Jammy)
Status: New => Confirmed
** Changed in: gnome-control-center (Ubuntu Noble)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/2065294
Title:
Diagnostics settings flips to Never without any user action
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