Public bug reported:
Thunderbird snap could not be installed during upgrade from Ubuntu 22.04
to 24.04. (The snap store could not be accessed.)
ProblemType: Package
DistroRelease: Ubuntu 24.04
Package: thunderbird 1:115.15.0+build1-0ubuntu0.22.04.1
ProcVersionSignature: Ubuntu 6.8.0-40.40~22.04.3-generic 6.8.12
Uname: Linux 6.8.0-40-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
AddonCompatCheckDisabled: False
ApportVersion: 2.28.1-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: mw 2821 F.... pulseaudio
/dev/snd/controlC1: mw 2821 F.... pulseaudio
BuildID: 20240903191356
CasperMD5CheckResult: pass
Channel: Unavailable
Date: Fri Sep 13 09:20:44 2024
ErrorMessage: new thunderbird package pre-installation script subprocess
returned error exit status 1
ForcedLayersAccel: False
InstallationDate: Installed on 2023-02-04 (587 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64
(20220809.1)
IpRoute:
default via 192.168.0.1 dev enp11s0 proto dhcp metric 100
default via 192.168.0.1 dev enp11s0 proto dhcp src 192.168.0.10 metric 100
default via 192.168.0.1 dev wlp9s0 proto dhcp src 192.168.0.80 metric 600
192.168.0.0/24 dev enp11s0 proto kernel scope link src 192.168.0.10 metric 100
192.168.0.0/24 dev wlp9s0 proto kernel scope link src 192.168.0.80 metric 600
MachineType: LENOVO 20YQCTO1WW
NoProfiles: True
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal,
3.12.3-0ubuntu2
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions:
dpkg 1.22.6ubuntu6.1
apt 2.7.14build2
RunningIncompatibleAddons: False
SourcePackage: thunderbird
Title: package thunderbird 1:115.15.0+build1-0ubuntu0.22.04.1 failed to
install/upgrade: new thunderbird package pre-installation script subprocess
returned error exit status 1
UpgradeStatus: Upgraded to noble on 2024-09-13 (0 days ago)
dmi.bios.date: 07/09/2024
dmi.bios.release: 1.36
dmi.bios.vendor: LENOVO
dmi.bios.version: N37ET55W (1.36 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20YQCTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: SDK0T76528 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.15
dmi.modalias:
dmi:bvnLENOVO:bvrN37ET55W(1.36):bd07/09/2024:br1.36:efr1.15:svnLENOVO:pn20YQCTO1WW:pvrThinkPadP15Gen2i:rvnLENOVO:rn20YQCTO1WW:rvrSDK0T76528WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_20YQ_BU_Think_FM_ThinkPadP15Gen2i:
dmi.product.family: ThinkPad P15 Gen 2i
dmi.product.name: 20YQCTO1WW
dmi.product.sku: LENOVO_MT_20YQ_BU_Think_FM_ThinkPad P15 Gen 2i
dmi.product.version: ThinkPad P15 Gen 2i
dmi.sys.vendor: LENOVO
mtime.conffile..etc.init.d.apport: 2024-07-22T10:59:07
** Affects: thunderbird (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package noble
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https://bugs.launchpad.net/bugs/2080654
Title:
package thunderbird 1:115.15.0+build1-0ubuntu0.22.04.1 failed to
install/upgrade: new thunderbird package pre-installation script
subprocess returned error exit status 1
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