apport information
** Tags added: apport-collected noble
** Description changed:
*1. Problem Overview:**
WiFi connection fails after resuming from suspend (suspend-to-RAM / S3).
The adapter is visible but does not scan for networks and cannot
connect. WiFi functionality is only restored after a complete shutdown
(cold boot); a simple reboot (warm boot) is not sufficient.
**2. Affected Hardware:**
* Laptop: Legion Pro 5 16ARX8 - Type 82WM - Model 82WM00ERUS
* WiFi Card: Realtek RTL8852CE PCIe 802.11ax Wireless Network Controller
* Identifiers (from lspci): [10ec:c852], Subsystem: [17aa:5852]
* Driver in use: rtw89_8852ce
**3. Affected Software:**
* Distribution: Ubuntu 24.04.2 LTS (noble)
* Current Kernel: 6.11.0-21-generic (problem also occurred with OEM kernel
6.11.0-1017-oem)
**4. Steps to Reproduce:**
1. Boot the system normally. WiFi connects and works correctly.
2. Suspend the system (e.g., via menu option or closing the lid).
3. Wait a few seconds.
4. Resume the system (e.g., open the lid or press the power button).
**5. Expected Result:**
WiFi should reconnect automatically or, at minimum, scan and display
available networks, allowing manual connection.
**6. Actual Result:**
The WiFi icon might be present, but no networks are detected or displayed.
Connection attempts fail. NetworkManager cannot initialize the interface
correctly.
The `sudo dmesg` command after resume shows repeating errors similar to:
`rtw89_8852ce 0000:03:00.0: xtal si not ready(W): offset=90 val=10 mask=10`
`rtw89_8852ce 0000:03:00.0: mac init fail, ret:-110`
**7. Troubleshooting Attempts (Unsuccessful):**
* Disabled "Fast Startup" in Windows 11 (dual boot setup).
* Disabled WiFi power saving via NetworkManager (`wifi.powersave = 2`).
* Reinstalled the `linux-firmware` package.
* Tested the standard HWE (`-generic`) kernel instead of the OEM kernel.
* Tested the `rtw89_core.disable_aspm=Y` module parameter.
* Verified that BIOS/UEFI is up-to-date (checked via Windows).
* Manually reloading the kernel modules (`sudo modprobe -r rtw89_8852ce
rtw89_pci rtw89_core` followed by `sudo modprobe rtw89_8852ce`) after resuming
also fails to restore WiFi functionality.
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.28.1-0ubuntu3.5
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/seq: pengwin 3369 F.... pipewire
+ /dev/snd/controlC0: pengwin 3374 F.... wireplumber
+ /dev/snd/controlC1: pengwin 3374 F.... wireplumber
+ CasperMD5CheckResult: pass
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 24.04
+ InstallationDate: Installed on 2025-03-20 (13 days ago)
+ InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64
(20250215)
+ MachineType: LENOVO 82WM
+ NonfreeKernelModules: nvidia_modeset nvidia
+ Package: linux (not installed)
+ ProcEnviron:
+ LANG=en_US.UTF-8
+ PATH=(custom, no user)
+ SHELL=/bin/bash
+ TERM=xterm-256color
+ XDG_RUNTIME_DIR=<set>
+ ProcFB: 0 amdgpudrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.11.0-21-generic
root=UUID=c7c11de5-7df8-43be-be50-85c5e91b69e3 ro quiet splash pcie_aspm=off
vt.handoff=7
+ ProcVersionSignature: Ubuntu 6.11.0-21.21~24.04.1-generic 6.11.11
+ RelatedPackageVersions:
+ linux-restricted-modules-6.11.0-21-generic N/A
+ linux-backports-modules-6.11.0-21-generic N/A
+ linux-firmware 20240318.git3b128b60-0ubuntu2.10
+ Tags: noble
+ Uname: Linux 6.11.0-21-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sudo users
+ _MarkForUpload: True
+ dmi.bios.date: 11/25/2024
+ dmi.bios.release: 1.59
+ dmi.bios.vendor: LENOVO
+ dmi.bios.version: LPCN59WW
+ dmi.board.asset.tag: NO Asset Tag
+ dmi.board.name: LNVNB161216
+ dmi.board.vendor: LENOVO
+ dmi.board.version: SDK0T76461 WIN
+ dmi.chassis.asset.tag: NO Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: LENOVO
+ dmi.chassis.version: Legion Pro 5 16ARX8
+ dmi.ec.firmware.release: 1.59
+ dmi.modalias:
dmi:bvnLENOVO:bvrLPCN59WW:bd11/25/2024:br1.59:efr1.59:svnLENOVO:pn82WM:pvrLegionPro516ARX8:rvnLENOVO:rnLNVNB161216:rvrSDK0T76461WIN:cvnLENOVO:ct10:cvrLegionPro516ARX8:skuLENOVO_MT_82WM_BU_idea_FM_LegionPro516ARX8:
+ dmi.product.family: Legion Pro 5 16ARX8
+ dmi.product.name: 82WM
+ dmi.product.sku: LENOVO_MT_82WM_BU_idea_FM_Legion Pro 5 16ARX8
+ dmi.product.version: Legion Pro 5 16ARX8
+ dmi.sys.vendor: LENOVO
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/2104321/+attachment/5868769/+files/AlsaInfo.txt
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https://bugs.launchpad.net/bugs/2104321
Title:
[rtw89_8852ce] Resume from suspend fails with "xtal si not ready" and
"mac init fail"
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