It sounds like a problem with PSR (panel self refresh). To test that
theory try disabling PSR by adding a kernel parameter:

  GRUB_CMDLINE_LINUX="i915.enable_psr=0"

in /etc/default/grub and then run:

  sudo update-grub

and reboot.

If the problem isn't solved then check the parameter has been applied in
/proc/cmdline


** Package changed: xorg (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

** Summary changed:

- Screen turns black (but backlit) while image isn't being updated
+ [Dell Inspiron 5400 2n1] Screen turns black (but backlit) while image isn't 
being updated

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https://bugs.launchpad.net/bugs/2109762

Title:
  [Dell Inspiron 5400 2n1] Screen turns black (but backlit) while image
  isn't being updated

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