apport information ** Tags added: apport-collected third-party-packages xia
** Description changed: Newbie here. Posted this on mint cinnamon issues, was redirected here. Can't say 100% for sure it is linux-firmware that is the culprit, but I guess that forum member thought it was likely. linux mint 22.1 package version 6.4.8 Earbuds are Oladance Ows2. When I first installed Mint 22.1 on my notebook, bluetooth did not see the headphones at all, and I had to reinstall the bluetooth packages to get it to work. Been fine since. Reinstalling bluetooth this time, no joy. Other detected bluetooth non-audio devices seem ok, but I have no other bluetooth earbuds to test. After one of these updates below was installed, crackling started from earbuds. Rolling back to 5/29/25 via timeshift snapshot fixed it; been working fine every day since then, am avoiding updates for now. Because it is a huge pita (which I didn't know when i set mint up) to constantly roll back when you have ext4/lvm/luks set up, i can't easily install one package at a time and retest each time. Would have tried running apport before rolling back, but didn't know about it. potential culprits: apport python 3 library for Apport crash report handling 2.28.1-0ubuntu.36 linux-firmware 20240318.git3b128b60-0ubuntu2.12 net-tools 2.10-0.1ubuntu4.4 setuptools 68.1.2-2ubuntu1.2 wireless-regdb 2024.10.07-0ubuntu2~24.04.1 signal-desktop 7.56.0 (seems unlikely) After rollback, noted am now on linux-firmware 20240318.git3b128b60-0ubuntu2.11 which is working a-ok. Other t-shooting info if it is useful: - Earbuds fully charged or not, same problem - earbuds fine on multiple other devices. - Internal audio speaker in Mint on notebook is fine. - Same problem after cold and warm reboots. - Same problem on different networks at different physical locations. - Same problem regardless of media playback (browser or vlc). fyi & thx! + --- + ProblemType: Bug + ApportVersion: 2.28.1-0ubuntu3.7 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/seq: yyrkoon 2178 F.... pipewire + /dev/snd/controlC0: yyrkoon 2181 F.... wireplumber + CRDA: N/A + CasperMD5CheckResult: pass + CurrentDesktop: X-Cinnamon + Dependencies: firmware-sof-signed 2023.12.1-1ubuntu1.4 [origin: Ubuntu] + DistroRelease: Linux Mint 22.1 + InstallationDate: Installed on 2025-05-05 (36 days ago) + InstallationMedia: Linux Mint 22.1 "Xia" - Release amd64 20250110 + Lsusb: + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD + Bus 001 Device 004: ID 0a5c:5834 Broadcom Corp. 5880 + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + MachineType: Dell Inc. Latitude 7390 + Package: linux-firmware 20240318.git3b128b60-0ubuntu2.11 [origin: unknown] + PackageArchitecture: amd64 + ProcEnviron: + LANG=en_US.UTF-8 + LANGUAGE=en_US + PATH=(custom, no user) + SHELL=/bin/bash + TERM=xterm-256color + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.8.0-60-generic root=/dev/mapper/vgmint-root ro quiet splash + ProcVersionSignature: Ubuntu 6.8.0-60.63-generic 6.8.12 + PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. + RelatedPackageVersions: + linux-restricted-modules-6.8.0-60-generic N/A + linux-backports-modules-6.8.0-60-generic N/A + linux-firmware 20240318.git3b128b60-0ubuntu2.11 + Tags: third-party-packages xia + Uname: Linux 6.8.0-60-generic x86_64 + UnreportableReason: This does not seem to be an official Linux package. Please retry after updating the indexes of available packages, if that does not work then remove related third party packages and try again. + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: N/A + _MarkForUpload: True + dmi.bios.date: 03/06/2025 + dmi.bios.release: 1.43 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 1.43.0 + dmi.board.name: 09386V + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 10 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvr1.43.0:bd03/06/2025:br1.43:svnDellInc.:pnLatitude7390:pvr:rvnDellInc.:rn09386V:rvrA00:cvnDellInc.:ct10:cvr:sku081B: + dmi.product.family: Latitude + dmi.product.name: Latitude 7390 + dmi.product.sku: 081B + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/2112606/+attachment/5883044/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2112606 Title: update between 5/29-6/1 causes bluetooth earbuds to crackle To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-firmware/+bug/2112606/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
